abbreviated
Aa : Achieved Availability
Ai :Inherent Availability
Ao :Operational Availability
AAP :Arbo Aanmeld Punt
AAS :Atomic Absorption Spectrometry
ABC Activity Based Costing
ABCM Automatic Bias Cutter Machine
ABM Activity Based Management
ABV Alcohol By Volume
AC Alternating Current
ACM Abnormal Condition Management
ActiveX Object Oriented programming language for internet
A/D Analog to Digital
AD Architectural Design
Ada Programming language (named after Ada Lovelace)
ADI Acceptable Daily Intake
ADP Adenosine Di Phosphate
ADR Automatic Device Replacement
Adv. Mat. Advertising Materials
AEC Architect, Engineer & Constructor Firm
AEGIS Abnormal Event Guidance Information System
AF Africa
AFNOR Association Francaise de Normalisation
AGC Automatic Guidance Control
AGV Automatic Guided Vehicle
AI Artificial Intelligence
ALARA As Low As Reasonable Achievable
ALARP As Low As Reasonable Practical
ALM Asset Lifecycle Management
AM(1) Account Manager
AM(2) Autonomous Maintenance
AM(3) Asset Management
AMC Auxiliary Material Committee
AMR Automated Meter Reading
ANSI American National Standards Institute
AOC Assimilable Organic Carbon
AP(1) Asia Pacific
AP(2) Account Plan
AP(3) Application Protocol
APA Advanced Pricing Agreement
APAVE Association des Propriétaires d'Appareils a Vapeur et Electrique
APB Asia Pacific Breweries
APB-GP Asia Pacific Breweries - Group Purchasing
APC Advanced Process Control
API(1) American Petroleum Institute
API(2) Application Program Interface
APICS American Production and Inventory Control Society
Applet Small Software Application or Component
APM Auxiliary Production Materials
APO Advanced Planning & Optimisation
AOB Any Other Business
APS Advanced Planning & Scheduling
AQL Acceptable Quality Level
ARF Assignment Registration Form
ARPANET Predecessor to Internet
ASHRAE American Society of Heating, Refrigeration and Air-Conditioning Engineers
ASIC Application Specific Integrated Circuit
ASM Abnormal Situation Management
ASN Advanced Ship Note
ASP(1) Application Service Provider
ASP(2) Average Selling Price
ASQC American Society for Quality Control
AS/RS Automated Storage & Retrieval System
ASTM American Standards & Methods
AT Account Team
ATA American Trucking Association
ATE Automatic Test Equipment
ATF Alcohol, Tobacco & Firearms
ATM Asynchronous Transfer Mode
ATO Assemble To Order
ATP Available To Promise
AGV Automatic Guided Vehicle
AWWA American Water Works Association
BA Budget Approval
BADGE Bisphenol A Diglycidyl Ether
BAF Budget Approval Form
BAM Brewery Automation Module
BAP Brewery Action Plan
BAPI Business Object APIs
BAPS Beer Analytic Proficiency System
BAS Building Automation System
BATF Bureau for Alcohol, Tobacco and Fire Arms
BAT-NEEC Best Available Practice -Not Entailing Excessive Costs
BBA Buitengewoon Besluit Arbeidsverhoudingen
BBP Business Blue Print
BBT Bright Beer Tank
BC Business Control
BCA Brewery Cost Analysis
BCC Brewery Capacity Calculation
BCM Brewery Costing Model
BCR Budget Control Reports
BCS Brewery Comparison System
BDAM Brewery Design Automation Module
BDM(1) Brewery Design Module
BDM(2) Break Down Maintenance
BDP Best Demonstrated Practice
BEAM Brewery Engineering & Automation Module
BEE Brewing Equipment Engineer
BEM Brewery Engineering Module
BFNB Brewing for non Brewers (HU training programme)
BI Business Intelligence
BIB Bag In Box
BIC Best In Class
BIF Barrier Improvement Factor
BIOS Basic Input / Output System
BIP Brewery Improvement Plan
BIPS Billion Instructions Per seconds
BIS Business Information Systems
BISYNCH Binary Synchronous Communication
BM Brewery Manager
BMM Breakdown Maintenance Management
BMM Best Maintenance Management
BMMP Best Machine Maintenance Practice
BMF Beer Membrane Filtration
BMS Business Merchandise Shop
BOB(1) Best Of Both
BOB(2) Bewust Onbeschonken Bestuurder
BOB(3) Best Of Best
BOD Biochemical Oxygen Demand
BoE Brewers of Europe
BOL Bill Of Lading
BOM Bill Of MaterialS
BOOT Build, Own, Operate, Transfer
BOQ Bill of Quantities
BOW Brewing Operations Workshop
BP(1) Beer Production
BP(2) Business Plan
BP(3) Business Process
BPA(1) Business Process Automation
BPA(2) Business Process Analysis
BPD Business Process Design
BPE Business Process Engineering
BPM Business Process Management
BPO(1) Business Process Owner
BPO(2) Business Process Outsourcing
BPR(1) Business Process Redesign
BPR(2) Business Process Reengineering
BRAINS BRewery Asset INformation System
BRC(1) Brewery Reference Concepts
BRC(2) British Retail Consortium
BREAD Blame Rationalize Excuse Attack Deny
BS(1) British Standard
BS(2) Budget Shifts
BSB Bull Shit Bingo (see appendix for rules and score cards)
BSC Balanced Score Card
BTB Back To Basics
BTD Bedrijfs Technologische Dienst
B2B Business To Business
B2C Business To Consumer
BTU British Thermal Unit
BTX Benzene, Toluene, Xylene
BU Brau Union
BU Business Unit
BUAG Brau Union AG
BUBS Business Unit Beer Systems
BUM Business Unit Manager
BUMO Brand Most Often Used
BUOM Base Unit Of Measure
BUPL Brau Union Poland
BW(1) Brewing
BW(2) Business Warehouse
BWP Building Winning Portfolios
C++ Object Oriented Programming Language
CAA Clean Air Act
CAD Computer Aided Design
CAE(1) Common Application Environment
CAE(2) Computer Aided Engineering
CAL Computer Assisted Learning
CALM Collaborative Asset Lifecycle Management
CAM Computer Aided Manufacturing
CAN Controller Area Network
CAO Collectieve Arbeids Overeenkomst
CAP(1) Customer Account Profitability
CAP(2) Common Agricultural Pllicy
CAPE Concurrent Art to Product Environment
CapEx Capital Expenditure
CAR Corrective Action Request
CAR Construction All Risk
CARG Compound Annual Growth Rate
CAS Collaborative Automation System
CASE Computer Aided Software Engineering
CASH Computer Assured Held
CATCH Computerized Applications Toolkit for Companies within Heineken
CATS Cross Application Time Sheets (SAP application)
CAVO Collectieve Arbeids Voorwaarde Overeenkomst
CB Corporate Brands
CBA Current Best Approach
CBK Centraal Brouwerij Kantoor
CBM Condition Based Maintenance
CBMC Confédération des Brasseurs du Marché Commun
CBP Corporate Brand Panel
CBS Centraal Bureau voor de Statistiek
CBT Computer Based Training
CC(1) Carbon Copy
CC(2) Communication Co-ordinator
CC(3) Cosmetic Change
CC(4) Competence Centre
CCC Corporate Credit Card
CCCS Common Cost Centre Structure
C&CD Competency & Career Development
CCD Corporate Career Development
CCE Capital Cost Estimate
CCM Critical Condition Management
CCT Cylindro Conical Tank
CCV Cylindro Conical Vessel
CD(1) Career Development (Loopbaanontwikkeling)
CD(2) Computer Disc
C&D Cleaning and Disinfection
CDAS Collaborative Discrete Automation System
CDC Career Development Committee
CDDI Copper Distributed Data Interchange
CDE Common Desktop Environment
CDL Corporate Distribution & Logistics (HTS section)
CDP(1) Consumer Descriptive Panel
CDP(2) Consumer Descriptive Profiling
CD-R Compact Disk - Recordable
CD-ROM Compact Disk - Read Only Memory
CD-RW Compact Disk – ReWritable
CDV Committee Draft Vote
CE(1) Central Europe
CE(2) Conformité Européenne
CE(3) Cost Engineering (section EFI)
CE(4) Cost estimator
CE(5) Commercial Excellence
CEDB Cost Estimating Data Base
CEDEC Cause Effect Diagram with Additional Cards
CEE Central and Eastern Europe
CEF Certified Equipment Function
C&F Cost & Freight
CEMS Continuous Emission Monitoring System
CEN Comité Européen de Normalisation
CENELEC Committée de European de Normalization Electrotechnique
CEO Chief Executive Officer
CEPS Company Environmental Policy Statement
CER Company Environmental Report
CERCLA Comprehensive Environmental Response and Liability Act.
CF Customer File
CFC Chloro Fluor Carbon
CFM Continuous Flow Management
CFN Cumulative Failure Number
CFO Chief Financial Officer
CFR Code of Federal Regulations
CFU Colony Forming Unit
CGMP Current Good Manufacturing Practices
CHIP Continuous Health Improvement Programme
CHR&OD Corporate Human Resource & Organisation Development
CHTD Centrale Horeca Technische Dienst
CIAA Confédération des Industries Agro-Alimentaires de l'UE
CIF Cost Insurance Freight
CIM(1) Computer Integrated Manufacturing
CIM(2) Continuous Improvement Manager
CILT Cleaning Inspection Lubrication Tightening
C-I-O Collaboration, Integration, Optimization
CIO Chief Information Officer
CIP(1) Cleaning in Place
CIP(2) Control & Information Protocol
CIS Corporate Internal Services
CISC Complex Instruction Set Computing
CIT Component Identification Test
CIWR Crushed Ice Water Resistance
CKD Centrale Kwaliteits Dienst
CL Colonne Technicus
CLN Collaborative Logistics Network
CLR Common Language Runtime
CM(1) Corrective Maintenance
CM(2) Condition Monitoring
CMC Cambridge Management Consulting
CM&C Cell Monitoring & Control
CMM Collaborative Manufacturing Management
CMMS Computerised Maintenance Management System
CMOS Complementary Metal Oxide Semiconductor
CMK Machine Capability
CMP Clean Manufacturing Practice
CMS(1) Complaint Management System
CMS(2) Customer Management System
CMS(3) Carrier Managed Shipment
CNC Computer Numerical Control
COA Certificate Of Analysis
COIN Transactional system from Heineken NL
COD Chemical Oxygen Demand
COL Cost of Living Index
COM(1) Customer Order Management
COM(2) Component Object Model
CoMe Consultants Meeting
COO Chief Operations Officer
COP Community of Practice
COR Centrale Ondernemings Raad
CORBA Common Object Request Broker Architecture
COSE Common Open Software Environment
COSHH Control of Substances Hazardous to Health
COT Cost Optimisation Team
COTS Commercial Off-The-Shelf
CP department Corporate Purchasing
CPAS Collaborative Process Automation System
CPFR Collaborative Planning, Forecasting & Replenishment
CPG Consumer Packaged Goods
CPI Chemical Process Industry
CpK Current Process Capability
CPM(1) Civil Project Meeting
CPM(2) Collaborative Production Management
CPMT Coordinator Production Management Trainees
CPN Collaborative Partner Network
CPP&C Corporate Production Policy & Control
CPS(1) Corporate Packaging Specifications
CPS(2) Collaborative Planning & Scheduling
CPU Central Processing Unit
CQCL Corporate Quality Control Laboratory
CR Crystal Report
CRA Customer Relation Assessment
CRM Customer Relationship Management
CROMERRR Cross-Media Electronic Reporting & Record-keeping Ruling
CRP(1) Capacity Requirements Planning
CRP(2) Continuous Replacement Planning
CRT Cathode Ray Tube
CSA(1) Centrale Salaris Administratie
CSA(2) Canadian Standards Association
CSB Corporate Strategy Board
CSBP Corporate Specialty Brands Portfolio
CSCO Common Supply Chain Objective
CSE Corporate Sensory Evaluation
CSI Current Source Inverter
CSL Customer Service Level
CSM Customer Satisfaction Measurement
CSF Critical Success Factor
CSPI Supply Chain Performance Indicator
CSR Corporate Social Responsibility
CST Customer Service Team
CSTF CuSTomer File
CT(1) Conditioning Tank
CT(2) Commodity Team
CT(3) Cycle Time
CTA Cash to Amsterdam
CTB College Toelating Bestrijdingsmiddelen
CTC Central Technological Controller
CTO Chief Technical Officer
CTP Capable-to-Promise
CVN Collaborative Value Network
CW Civil Works
CWA Clean Water Act
CWC Central Works Council
D/A Digital to Analog
D2E Drawing into Excellence
DAF Dissolved Air Flotation
DAL DeAerated Liquor
DAS(1) Dispenser Adapter System
DAS(2) Data Acquisition System
DB Dominion Breweries
DBCC Draught Beer Competence Center
DC(1) Direct Current
DC(2) Distribution Center
DCE Distributed Computing Environment
DCF Discounted Cash Flow
DCM Demand Capacity Meeting
DCOM Distributed Component Object Model
DCS(1) Document Control System
DCS(2) Distribution Customer Services
DCS(3) Distribution Control System
DCS(4) Daily Control System
DD Device Description
DDE Dynamic Data Exchange
DDL Device Description Language
DDP Delivered Duty Paid
DDT Dichloro Diphenyl Trichloroethane
DDU Delivered Duty Unpaid
DDVD De Dikke Van Dietvorst
DE Digitally Enhanced
DEA Di Ethanol Amine
DELL Durch Einfag Liegen Lassen Erledigen
DES Discrete Event Simulation
DFM Design For Manufacturing
DFTR Duty Free & Travel Retail
DG Directeur Général
DIN Deutsches Institut Normung
DIS Dranken Industrie Sittard
DJ Disc Jockey
DLL Dynamic Link Library
DLT Distribution Lead Time
DLUO Date Limite Utilization Optimale
DM(1) Department Manager
DM(2) Document Manager
DM(3) Demand Management
DMAIC Define, Measure, Analyze, Improve, Control
DMS DiMethyl Sulphide
DMSO DiMethyl SulphOxide
DMU Decision Making Unit
DMZ De-militarized Zone
DNA(1) Desoxyribo Nucleic Acid
DNA(2) Microsoft´s Distributed iNternet Architecture
DO Dissolved oxygen
DOB Distribution Owned Brand
DOF Degree of Freedom
DOI Desktop Office Integration
DON DeOxynivaleNol
DOS Disk Operating System
DP(1) Demand Planning
DP(2) Differential Pressure
DPB Dranken Pallet Beheer (Beverage Pallet Management)
DPCL Dynamic Pressure Control Lautering
DPP Direct Product Profitability
DPT(1) Demand Planning Tool
DPT(2) DePartmenT
DPV Dual Purpose Vessel
DQFC Dynamic Quantity Flow Curve
DQM Data Quality Management
DRAM Dynamic Random Access Memory
DRP(1) Distribution Requirement Planning
DRP(2) Distribution Resource Planning
DRP(3) Distribution Replenishment Planning
DRRP Distribution Requirement Resource Planning
DRS Drawing Registration System
DSD Direct Store Delivery
DSO Days Sales Outstanding
DSP Digital Signal Processor
DSS Decision Support System
DT(1) Directeur Technique
DT(2) Down Time
DT(3) Delivery Terms
DTC Design to Cost
DTD Document Type Definition
DTM Device Type Manager
DVD Digital Versatile Disc
EAC Equivalent Annual Cost
EAI Enterprise Application Integration
EAM Enterprise Asset Management
EAN-128 European Article Number (Trade Item Barcode)
EAS Electronic Article Surveillance
E&T Education & Training
EB Elbrewery
EBA(F) Engineering Budget Approval (Form)
EBC European Brewery Convention
EBCT Empty Bed Contact Time
EBE(F) Engineering Budget Estimate (Form)
EBI Empty Bottle Inspection
EBIT Earnings Before Interest & Taxes
EBMC European Brewery Managers Conference
EBP Enterprise Buyer Professional
EC Electronic Commerce
ECCR Engineering Cost Control Report
ECI Empty Can Inspector
ECP Extra Century Perception
ECR(1) Efficient Consumer Response
ECR(2) European Consumer Regulation
ECRS Eliminate, Combine-Change, Reorganise-reduce, Simpify
ECRM Electronic Customer Relationship Management
EDDS Electronic Data & Document System
EDI Electronic Data Interchange
EDM(1) Engineering Data Management
EDM(2) Electronic Data Management
EDM(3) Electrical Discharge Machine
EDTA Ethylene Diamine Tetra Acetic acid
ED&DS Engineering Data & Document Services
EE(1) Executive Engineer
EE(2) Electrical Engineer
EEA European Economic Area
EEC Executive Engineering Conference
EEG Europese Economische Gemeenschap
EEM Early Equipment Management
EFESO Consulting Company on TPM activities
EFI Economics, Finance & Information (HTS section)
EFSA European Food Safety Authority
EFSIS European Food Safety Inspection Service
EFQM European Forum of Quality Management
EGSB Expanded Granular Sludge Blanket
EHBO Eerste Hulp Bij Ongelukken
EHEDG European Hygienic Design Group
EI(1) Electrical Instrumentation
EI(2) Emotional Intension
EI(3) Enterprise Integration
EIA Environmental Impact Analysis
EIS Executive Information System
EJB Enterprise Java Beans
EL Electro Luminescence
ELC Executive Life Coaching
EM Entering Materials
EMAS EcoManagement and Audit Scheme
EMI Electro Magnetic Interference
EMS Energy Management System
ENP Economic Net Profit
EOQ Economic Order Quantity
EOR Europese Ondernemings Raad
EOS Economics Of Scale
EOT External Operator Time
EPA Environmental Protection Agency
EPI Environmental Performance Indicator
EPM(1) Experienced Production Manager
EPM(2) Enterprise Performance Management
EPCM Piet Heemskerk (European Production Coordination Manager)
EPRI Electric Power Research Institute
EPS(1) Electronic Packaging Specifications
EPS(2) Electronic Packaging System
EPS(3) Enterprise Planning Systems
EPS(4) Enterprise Production System
EPT Extended Profile Test
ERES Electronic Records & Electronic Signatures
ERM Environmental Resource Management
ERRA European Recovery and Recycling Association
ERP(1) Enterprise Response Program
ERP(2) Environmental Reporting Parameter
ERP(3) Enterprise Resource Planning
ES Expatriate Services
ESD Emergency Shut Down System
ESR Electro Spin Resonance
ESS Employee Self Service
ESW Engineering Support Workshop
ETA Expected Time of Arrival
ETO Engineering To Order
ETC(1) Etcetera
ETC(2) Expected Time to Complete
ETD(1) Expected Time of Departure
ETD(2) Export Traffic Department
ETI Ethical Trading Initiative
ETP Effluent Treatment Plant
EU European Union
EUROPEN the European Organisation for Packaging and the Environment
EVAÓ Economic Value Added
EXCO EXecutive COmmission
4GL Fourth Generation Language
FA Factory Automation
FABs Flavour Alcoholic Beverages
FAN Free Amino Nitrogen
FAO Food and Agricultural Organization
FAPUCC Facts, Analysis, Plans, Execution, Control, Communicate
FAS Free Alongside Ship
FAT Factory Acceptance Test
FBAT Food Bio-security Action Team
FBD Function Block Diagram
FBI Full Bottle Inspection
FBBT Filtered Beer Buffer Tank
FCC(1) Food Chemical Codex
FCC(2) Field cost control
FCS(1) Finite Capacity Scheduling
FCS(2) Field Control System
FDA Food & Drug Administration
FDC Factory Data Collection
FDDI Fiber Distributed Data Interchange
5-DF Five Day Flash
FDM flat Drummer Machine
FDT Field Device Tool
FEMAS Feed material Assurance Scheme
FEMSA Fomento Económico Mexicano S.A.
FF Fieldbus Foundation
FFB Fruit Flavoured Beer
FFSH Fruit Floral Spicy Hop
FI Focused Improvement
FICO Finance & Control (SAP module)
FID Flame Ionization Detector
FIFO First In First Out
FIFRA Federal Insecticide, Fungicide and Rodenticide Act
FILO First In Last Out
FIP Factory Instrumentation Protocol
FIST First In Stay There
FMP Flexible Manufacturing Plant
FMS(1) Factory Management System
FMS(2) Factory Message Specification
FNS Notional Dutch Salary
FOB Free On Board
FOPI Filtration Operational Performance Indicator
FORTRAN Programming Language
FP&C Financial Planning & Control
4PL Fourth Part Logistics
4-M Men, Machine, Method, Material
5-M Men, Machine, Method, Material, Measure
6-M Men, Machine, Method, Material, Measure, EnvironMent
FMEA Failure Mode and Effect Analysis
FMECA Failure Mode and Effect Criticality Analysis
FMS Flexible Manufacturing System
FTA Fault Tree Analysis
FOB(1) Foam Over Beer
FOB(2) Free On Board
FOR Frame of Reference
FP Finished Product
FP & L Food Policy & Legal Committee
5-S Sort, Set in order, Shine, Set Standardise, Sustain (Seiri Seiton, Seiso, Seiketsu, Shitsuke)
FRP Flavour Research Panel
FSK Frequency Shift Key
FSS Functional System Specification
FST Fermentation Storage Tank
FT(1) Fermentation Tank
FT(2) Foot
FTA Fault Tree Analysis
FTC Federal Trade Commission
FTE Full Time Equivalent
F2F Fit to Fight
FTG Fill The Gap
FT-IR Fourier Transform Infrared
FTP File Transfer Protocol
FTR(1) First Time Right
FTR(2) Full Text Retrieval
FUP Follow-up Point.
FV Fermentation vessel
F/M Food to Mass ratio (waste water)
FYG For Your Guidance
FYI For Your Information
FYEO For Your Eyes Only
GAAP General Agreed Accountancy Practice
GATT General Agreement on Tariffs and Trade
GC(1) Gas Chromatography
GC(2) Group Commerce
GCA Group Control & Accounting
GCR Group Corporate Relations
GDP Gross Domestic Product
GEMS Global Enterprise wide Management System
Gen. Exp. General Expenses & Services
GHR Group Human Resources
GIS Geographic Information Services
GLS Global Logistics Systems
GM General Manager
GMC General Motion Control
GMP Good Manufacturing Practices
GNIB Glass Not In Bottle
GNIF Glas Niet In Fles
GNPD Global New Products Database
GOSIP Government Systems Interconnect Protocol
GOYA Get Off Your Ass
GP Gauge Pressure
GPI General Process Instructions
GPM Gallon per Minute
GPS Global Positioning System
GRI Global Reporting Initiative
GRIP Getting Results in Packaging/Production
GSC Group Supply Chain
GTF Gap to Fill
GTM Global Trade Management
GTO Gate Turn Off Thyristor
GTT Global Tatse Test
GUI Graphical User Interface
GWK Grens Wissel Kantoor
HAAD Heineken Acronyms & Abbreviations Dictionary
HAART Highly Active Anti-Retroviral Therapy
HACE Heineken Awards for Communication Excellence
HACCP Hazardous Analysis of Critical Control Points
HAL Hardware Abstraction Layer
HARA Heineken Analytical Ring Analysis
HART Highway Addressable Remote Transducer
HAUS Heineken Australia
HAS Heineken Accounting Standards
HAZOP Hazard & Operability
HB Heineken Brouwerijen B.V.
HBC Heterotropic Bacterial Counts
HCBL Heineken Corporate Business Language
HCFC Halogenated Chloro Fluor Carbon
HCT(1) Heineken Correspondence Tool
HCT(2) Heineken Contracting Team
HDBS Heineken Draught Beer System
HDI High Density Injection
HDLC High Level Data Link Control
HDTV High Definition Television
HeiCORE Heineken ……(Heineken customized SAP system)
HeiMES Heineken Manufacturing Execution System
HEG Heineken Export Group
Heineken Hij En IK Nemen Elke Keer Een Nieuwe (Dutch for: he and I take a new one everyt time)
HEIQ Heineken IQ - Supply Chain Knowledge Management System (formerly known as KIPP)
HESA Heineken España
HF High Frequency
HFC Hunt for Cash
HGB High Gravity Brewing
HGPI Heineken General Process Instructions
HHE Heineken Hop Experience
HHK Heineken Hong Kong
HI Heineken International
HIA Heineken Integrity Insurance
HIB(1) Heineken Internationaal Beheer
HIB(2) Heineken Identity Bottle
HIC Heineken Identity Can
HIDLOC Heineken International Distribution & Logistics Conference
HIHA Heineken International Health Affairs
HIP Housekeeping Improvement Plan
HIRS HTS Improvement Request System
HITT Heineken Image Transfer Technology
HJF Heineken Jammin´ Festival
HKR Heineken Korea
HL HectoLiter
HLI Heineken Laboratory Instructions
HMESC Heineken Materials & Equipment standards and Code
HMI Human Machine Interface
HMM HTS Management Meeting (MT vergaderingen)
HMSI Heineken Medical Services International
HMV Heineken Management Vergadering (MT Horeca)
HNB Heineken Nederlands Beheer B.V.
HNBS Heineken Nederland Business Services
HNL(1) Heineken Nederland
HNL(2) Taking Heineken to the Next Level
HNS Heineken Netherlands Supply
HOD Head Of Department
HOM HTS Operating Meeting
HORAP Horizontal - Apollo
HORECA Hotel Restaurant Café (on trade)
HOT Heineken Olympic Team
HOTT Heineken Oldtimer ToerTocht
HP Horsepower
HPA Hoofd Produktschap Akkerbouw
HPC(1) Heineken Purchasing Conference
HPC(2) Heineken Purchasing Course
HPDS Heineken Personal Draught System
HPF Heineken Pensioen Fonds
HPI(1) High Pressure injection
HPI(2) Hydrocarbon Processing Industry
HPLC High Pressure Liquid Chromatography
HPM HTS Policy Meeting
HPN(1) Heineken Policy Network
HPN(2) Heineken Partner Network
HPW Heineken Purchasing Workshop
HQ Head Quarter
HR Human Resources
HRM Human Resource Management
HSE High Speed Ethernet
HSRA Heineken Sensory Ring Analysis
HSS Heineken Studenten Service
HST Heineken Sourcing Team
HSWA Hazardous and Solid Waste Amendments
HTML HyperText Markup Language
HTTP Hyper Text Transport Protocol
HTS Heineken Technical Services
HTW Heineken Taiwan
HU Heineken University
HUM Handling Unit Management
HUSA Heineken USA
HUZ Heineken University Zoeterwoude
HVAC Heating, Ventilation and Air Conditioning
H/W Hardware
HWCP Heineken World Class Performance
I/O Input/Output
IA(1) Investment Application
IA(2) Industrial Automation
IAA Iso Alpha Acid
Ibecor International Beverages Corporation
IC(1) Information Centre
IC(2) Integrated Circuit
ICB Inter Consultancy Bureau
ICC International Co-ordination Committee
ICCR Investment Cost Control Report
ICT Information Communication Technology
ID Inventory Days
IDE Integrated Development Environment
IDT Integrated Technology Database
IE Industrial Engineering (part of PKE training)
IEA(1) International Energy Agency
IEA(2) Issued Estimate Archive
IEC International Electro technical Commission
IEEE Institute for Electrical & Electronic Engineers
IFP Intelligent Front Panel
IFRS International Financial Reporting Standards
IGBT Insulated Gate Bipolar Transistor
IKE Isomerised Kettle Extract
ILO International Labour Office
IM(1) Inventory Management
IM(2) Installation Manager
IMCO Information Management Corporate Office
Impat Impatriate
IND Immigratie- en Naturalisatiedienst (Immigration and Naturalisation Service)
Inv. Investments
IOC International Olympic Committee
IOT Internal Operator Time
IP Internet Protocol
IPC Initial Phase Control
IPO Initial Public Offer
IPPC Integrated Pollution Prevention and Control
IPW Integrated Packaging Workshop
IQA Internal Quality Audit
IR(1) Infra Red
IR(2) Improvement Request
IRR Internal Return Rate
ISA(1) Instrument Society of America
ISA(2) Instrumentation, Systems and Automation Society
ISC Innovation Steering Committee
ISFET Ion Sensitive Field Effect Transistor
ISO International Standards Organisation
ISP Inter Operable Systems Project
ISV Independent Software Vendor
ISW Inside Work
IT Information Technology
ITDB Integrated Technology Database
ITIM Institute for Training in Intercultural Management
ITP Individual Training Plan
ITRAM Information Technology & Remote Asset Management
J2EE Java 2 Enterprise Edition
JAVA Object-Oriented programming language for Internet
JCAF Java Control & Automation Framework
JEIDA Japan Electric Industry Development Association
JEIF Japan Electrical Industrial Federation
JEMA Japan Electrical Manufacturers’ Association
JEMIMA Japan Electrical Measuring Instruments Manufacturers’ Association
JIPM Japan Institute of Planned Maintenance
JISC Japanese Industrial Standards Committee
JIT Just In Time
JOSUA Joint Supplier Assessment
JOT Just Out of Time = SJIT
JVM Java Virtual Machine
KATS Knowledge & Action Tracking System
KHz Kilo Hertz
KIPP Knowledge, Instructions, Procedures & Policies (since 2006 known as HEIQ)
KISS Keep It Simple…Stupid or Smart
KIT Koninklijk Instituut voor de Tropen (Royal Tropical Institute)
KLM Koninklijke Luchtvaart Maatschappij
KM Knowledge Management
KMS Knowledge Management System
KPI Key Performance Indicator
KSF Key Success Factor
KT Knowledge Team
KvK Kamer van Koophandel (Chamber of Commerce)
KVA Kilo Volt Ampere
KW Kilo Watt
kWh Kilo Watt Hour
LACAR Latin America & Caribbean
LAN Local Area Network
LAS Location Allocation Study
LB Logistics Board
LBI Leaking Bottle Inspection
LC2 Liquid Coating (2x)
LCA1 Life Cycle Analysis
LCA2 Low Cost Automation
LD Ladder Display
LDT Logistic Delivery Time
LCD Liquid Crystal Display
LCI Load Commutated Inverter
LDPE Low Density Poly Ethylene
LE(1) Lead Engineer
LE(2) Latest Estimate
LED Light Emitting Diode
LES Logistics Execution System
LEX Latest Estimate X
LFV Lateral Force Variation
LIFO Last In, First Out
LIMS Laboratory Information Management System
LMM Logistics Managers Meeting
LMMA Leck Mich Am Arsch
LMS Line Monitoring System
LO Department Lay Outs
LOI List Of Outstanding Items
LOM Lack of Material
LOX LypOXygenase
LPD Local Personnel Department
LPI Logistics Performance Indicator
LPMC Line Product Mix Complexity
LPT Limited Profile Test
LQS Logistics Quick Scan
LRMS Lloyd’s Register Management System
LRQA Lloyd’s Register Quality Assurance
LSI(1) Langelier Saturation Index
LSI(2) Large Scale Integration
LSL Lower Specification Limit
LSP Logistics Service Provider
LT Lead Time
LTI Lost Time Injury
LSTK Lump Sum Turn Key
LTL Less Than Truckload
LTPD Level of Tolerated Percentage of Defects
LWCP Leadership & World Class Performance
mA Milliamp
MAPS Malt Analysis Proficiency System
MAS Main Automation Supplier
MATCH Mobiliteits Advies en Tranings Centrum Heineken
MBAA Master Brewers of the Americas Association
MBO Management By Objective
MBT Modern Bio Technology
MBTI Myers Briggs Type Indicator
MCBF Mean Cycles Before Failure
MCC Motor Control Cabinet
MCF Multi Customer File
MCP(1) Minutes Civil Project meeting
MCP(2) Microbiological Control Plan
MCRS Management Control & Reporting System
MCS Malting Comparison System
MD(1) Management Development
MD(2) Managing Director
MDD Marque Distributeur Deposée
MDT(1) Management Development Team
MDT(2) Mean Down Time
ME(1) Mechanical Engineer
ME(2) Mechanical Engineering (HTS section)
MENA Middle East & North Africa
MER Mean Effective Rate
MES Manufacturing Execution System
ME&S section Mechanical Engineering & Standards
MF Machine Failure
MHCS Material Handling Control System
MIB Management Information Base
MIPS Million Instructions per Second
MIS Management/Maintenance Information System
M&IS section Maintenance and Inspection System
MJ Mega Joule
MLC Multi Loop Controller
MLT Manufacturing Lead Time
MLTFP Manufacturing Lead Time of Finished Product
MLTSF Manufacturing Lead Time of Semi- Finished Product
MMM Multilevel Multidisciplinary Meetings
MMO Multi Market Opco
MMR Monthly Management Report
MMS Manufacturing Message Specification
MMU Merchandise Materials Unit (HTS section)
MOC Management Of Change
MOSFET Metal Oxide Semiconductor Field Effect Transistor
MOST Maynard Operation Sequence Technique
MPD Maintenance Policy Document
MP info Maintenance Prevention Information
MPH Miles per Hour.
MPM Minutes Project Coordination Meeting
MPP Marque Premiere Prix
MPS Master Production Schedule
MPT(1) Minutes Project Team meeting
MPT(2) Monitoring Performance Test
MPU Microprocessor Unit
MR Management Review
MR&D Management Recruitment & Development
MRO Maintenance, Repair & Operations
MRP(1) Materials Requirements Planning
MRP(2) Manufacturing Resource Planning
M-ROLES Management Roles
MS Microsoft
MSA Measurement System Analysis
M&S Marketing & Sales
MSC(1) Minutes Steering Committee meeting
MSC(2) Manufacturing Shore Card
MSDS Material Safety Data Sheet
MSM Minutes Site Meeting
MSO Marketing Sales Operation
MSS Master Sales Schedule
MSPC Multivariate Statistical Process Control
MT Machine Time
MTA Motion Time Analysis
MTBF Mean Time Between Failure
MTBM Mean Time Between Maintenance
MTBS Mean Time Between Stoppage
MTBTB Mean Time Between Two Beers
MTBT Mean Time Between Touches (Minor stoppages)
MT Management Team
MTM Methods Time Measurement
MTO Make To Order
MTTR Mean Time To Repair
MTT Mean Time To Touch
MTS Make to Stock
MVA Market Value Added
MVC Multivariable Predictive Control
MVS Machine Vision System
MVV Machtiging tot Voorlopig Verblijf (= temporary residence permit)
NAFTA North American Free Trade Association
NAICS North American Industry Classification System
NAM National Account Manager
NAMUR Normal Ausschultz Fur Messung Und Regelung
NB Nota Bene (Dutch for “note”’ or “remark”)
NBWA National Beer Wholesalers Association
NC(1) Network Computer
NC(2) Numerical Control
NCSM National Customer Sales Manager
NDCC Notes Domino Competence Center
NEMA National Electrical Manufacturers’ Association
NEN Nederlands Normalisatie Instituut
NEP Nettoyage En Place
NER Nederlandse Emissie Richtlijn
NGO Non-Governmental Organizations
NHIS Not Invented Here Syndrome
NIE No Invoice Errors
NIST National Institute of Standards and Technology
NL Nederland
NLP Neuro Linguistic Programming
NMP Nationaal Milieu Beleidsplan
NN Neural network
NNI Nederlands Normalisatie Instituut
NP Non Production
NPD New Product Development
NPI New Product Introduction
NPV Net Present Value
NONA No Order No Activity
NOPAT Net Operating Profit After Tax
NOSA National Occupational & Safety Association
NR Normative Reference
NS Notional Salary
NT (Windows) New Technology
NTA Nitrilo Triacetic Acid
NTE(1) National Transportation Exchange
NTE(2) Microsoft´s Windows NT Embedded Operating System
NTH Nice To Have
NTK Need To Know
NURBS Non-Uniform Rational B Splines
NVA Non Value Added
NWOTW New Ways of Team Working
OA(1) Operational Availability
OA(2) Office Automation
OCR Optical Character Recognition
OCS Open Control System
OCX OLE Custom Control
ODBC Open DataBase Connectivity
OE Arising Original Equipment Arising
OECD Organisation for Economic Co-operation and Development
OEE Overall Equipment Efficiency
OEM Original Equipment Manufacturing
OEY Original Equipment Yield
OG Original Gravity
OH Overhead
OHS Occupational Health and Safety
OHSAS Occupational Health and Safety assurance system
OI Operator Interface
OII Occupation Injury and Illness
OIT Off-flavour Identification Test
OJI Operator Job Instruction
OJT On the Job Training
OLAP On Line Analytical Processing
OLE Object Linking and Embedding
OM Operations Management (part of PKE training)
O&M Operation & Maintenance
OMAC Open Modular Architecture Control
OMG Object Management Group
OMS Order Management System
OMT Order Management Team
OO Object-oriented
OOS Out Of Stock
OP Operational Plan
OPC(1) Open Plant Cleaning
OPC OLE for Process Control
OPCO Operating Company
OPEX Operational Expenditure
OPI Operational Performance Improvement
OPL One Point Lesson
OPM Operational Production Model
OPR One Page Report
OpX Operational Excellence
ORP Oxidation Reduction Potential
OTIF On Time In Full
OU Operating Unit
OR Owners Representative
ORP Oxygen Reduction Potential
OS Operating System
OSW Outside Work
OSF Open Software Foundation
OSHA Occupational Safety & Health Administration
OSI Open Systems Interconnect
OTAP On Time Against Promise
OTAR On Time Against Request
OTE Overal Training Effectiveness
OTIF On Time in Full
OWL Organisatie Werknemers & Locaties
OWT Operator Working Time
PA(1) Process Automation
PA(2) Production Automation (HTS section)
PA(3) Public Affairs
PA&EE Process Automation & Electrical Engineering
PA&IT Production Automation & Information Technology
PAC Parent, Adult, Child
Pack. Mat Packaging Materials
PAH Poly Aromatic Hydrocarbons
PAM Plant Asset Management
PAP(1) Packaging Action Plan
PAP(2) Purchasing Action Plan
PAS Process Automation System
PAT(1) Periodic Acceptance Test
PAT(2) Pre-and After run Tank
PB Purchasing Board
PBC Process Control Engineer
PBE Process Breakthrough Engineer
PBT Pay Back Time
PBW Personal Computer
PC department Planning & Control (EFI)
P&C Production Cost Model
PCL Process Control Leader
PCM Project Coordination Meeting
PCM Perfect Customer Order
PCO(1) Plastic Closure Only
PCO(2) Predictive Condition Monitoring
PCM Production Control System
PCS Personnel Department
PD(1) Physical distribution
PD(2) Positive Displacement
PD(3) Price Data Base
PDCA Plan/Do/Check/List
PDB(1) Project Data Book
PD/BI Property Damage / Business Interruption
PDI Personnel Department International
PDM(1) Product Data Management
PDM(2) Physical Distribution Management
PDM(3 Project Data Management
PDPC Process Decision Program Chart
PDB Project Data Book
PDCA Plan Do Check Act
PDP Personal Development Plan
PDS Personal Draught System
PDXI Process Data Exchange Institute
PE(1) Population Equivalent (waste water)
PE(2) Process Engineering (HTS section)
PE(3) Project Engineer or Packaging Engineer
PERT Program Evaluation & Review Technique
PES(1) Poly Ether Sulphone
PES(2) Process Electrochemical Systems
PET Poly Ethylene Triaphthalate
PFC Procedure Function Chart
PFD Process Flow Diagram
pH concentration of Hydrogen ions
PI(1) Performance Indicator
PI(2) Process Information
PIA Production Information Architecture
P&ID(1) Process & Instrumentation Diagram
P&ID(2) Process and Instrument Diagram
P&L Profit & Loss
PID Proportional Integral Derivative
PIKE Pre Isomerised Kettle Extract
PIM Plant Information Management
PIMS Process Information Management System
PINT Purchasing Improvement Network Teams
PIP(1) Production Improvement Program
PIP(2) Purchasing Improvement Projects
PIP(3) Product Integrity Packaging
PIP(4) Partner Interface Process
PIS Purchasing Information System
PIT Process Improvement Team
PFM Port Folio Management
PF&RM Port Folio & Resource Management
PK Packaging
PKE Process Kaizen Engineer
PL Project Leader
PLC(1) Programmable Logic Control
PLC(2) Public Limited Company
PLM(1) Plant Lifecycle Management
PLM(2) Product Lifecycle Management
PLNM Performance Leadership into the New Millennium
PM(1) Project Manager
PM(2) Preventive Maintenance
PM(3) Production Management
PM(4) Planned Maintenance
P&M Plant and Machinery
PMA Project Management Agreement
PM&C Process Monitoring & Control
PMD Programmable Message Display
PML Project Materials List
PMM Purchasing Managers Meeting
PMR Project Management Reporting
PMS Personnel & Management Services
PMT Production Management Trainee
PMW Physiological Needs Satisfaction
PNS Practical Malting Workshop
PO(1) Packaging Operations (HTS section)
PO(2) Personnel Officer
PO(3) Purchase Order
P&O Personnel & Organisation
POE Packaging Operations Engineer
POETS Piss Off Early Tomorrow Is Saturday
POLIS Packaging Operations Line Information System
POM Perfect Order Metric
PONC Price of Non Conformity
POR Programme Of Requirements
POS Point Of Sale
POSM Point of Sale Material
POSIX Portable Operating System Interface
POV Point Of View
PP(1) Poly Propylene
PP(2) Production Planning
ppb parts per billion
PP&C Production Policy & Control
PP&CE section Project Planning and Cost Engineering
PP&L Projects, Proposals & Leads Document
PPDS Production Planning Detail Schedule
PPE Personal Protective Equipment
PPIS Product Packaging Information System
ppm parts per million
PPP Point-to-Point Protocol
PQ Progressive Quality (part of PKE)
PR(1) Personnel Request
PR(2) Public Relations
PR(3) Purchase Requisition
PRM Purdue Reference Model
PROFIBUS Process Fieldbus
PRP Pre-Requisite Programme
PS(1) Poly Styrene
PS(2) Project Services
PS(3) Problem Solving (part of PKE training)
PSI Pounds per square Inch
PSM(1) Process Safety Management
PSM(2) Product Service Management
PSO Process Simulation & Optimization
PSWG Packaging Specification Work Groups
PT(1) Project Team
PT(2) Passive TIme
PTD Project To Date
PTFE Poly Tetra Fluoro Ethylene (Teflon)
PTM Predetermind Time Method
PTO Purchase To Order
PTP Profitable-to-Promise
PU Pasteurisation Unit
PUG Partly Unmodified Grains
PUM Personeels Uitgifte Magazijn
PVA Poly Vinyl Alcohol
PVC Poly Vinyl Chloride
PVF Poly Vinyldene Fluoride
PVPP Poly Vinyl Poly Pyrrolidon
PMW Practical Malting Workshop
PWM Pulse Width Modulation
PWR Pressurized Water Reactor
QA Quality Assurance
QAM Quality Assurance Manager
Q&A Questions and Answers
QC Quality Control
QFD Quality Function Deployment
QMR Quarterly Management Report
QIM Quality Improvement Manager
QIR Quality Improvement Request
QM Quality Manager
QM Quality Maintenance
QM&A Quality Monitoring & Advice
QMR Quarterly Management Report
QR Quick Response
QS Quick Scan
QTM Quarterly Technical Meeting
Qualass Quality Assurance System
RACI Responsible, Accountable, Consulting, Informed
RBA Result Based Appraisal
RBM Risk Based Management
RBQ Recipe Based Quality
RCCP Rough Cut Capacity Planning
RCFA Root Cause Failure Analysis
RCM Reliability Centred Maintenance
RCM Regional Commercial Manager
RCRA Resource Conservation Recovery Act
RCSM Regional Customer Sales Manager
RDBMS Relational Database Management System
R&D Research and Development
R&R Repeatability & Reproducibility
REFPET Refillable PET
REM Regional Engineering Manager
RFC Remote Function Call
RFDC Radio Frequency Data Communications/Collection
RFI(1) Request For Improvement
RFI(2) Radio Frequency Interface
RFID Radio Frequency Identification
RFP Request For Proposal
RFQ Request For Quotation
RFV Radial Force Variation
RI&E Risico Inventarisatie en Evaluatie
RIP(1) Required Interaction Patterns
RIP(2) Rest In Peace
RIRO Random In Random Out
RISC Reduced Instruction Set Computing
RII Restricted Injury & Illness
RLL Relay Ladder Logic
RM Raw Materials
RMC Raw Material Committee
RO Reverse Osmosis
ROA Return On Assets
ROCE Return On Capital Employed
ROE Return On Equity
ROI Return On Investment
ROIC Return On Invested Capital
ROM Read Only Memory
RONA Return On Net Assets
RORO Roll On Roll Off
ROWOR Regeling Overplaatsing Wegens Organisatorische Redenen
ROS Return On Sales
RP Replenishment Planning
RPC(1) Regional Purchasing Conference
RPC(2) Remote Procedure Call
RPN Risk Priority Number
RPM(1) Revolutions per minute
RPM(2) Real-time Performance Management
RPO Real-time Process Optimization
RQL Reached quality level
RRP Resources Requirements Planning
RRT Range Reassorting Time
RSCM Regional Supply Chain Manager
RFM Regional Financial Manager
RSI Repetitive Syndrome
RSP(1) Realized Sales Proceeds
RSP(2) Relative Salary Position
RSP(3) Rules, Standards & Procedures
RT Real-time
RTCE Real time Concurrent Engineering
RTD(1) Ready To Drink
RTD(2) Resistance Temperature Detector
RTM Regional Technical Manager
RTOS Real-time Operating System
RTU Remote Terminal Unit
RTX Real-time Extension
RvB Raad van Bestuur (Executive Board)
RWC Rugby World Cup
S Saturation
SAC Sample Acceptance & Control
SAMA Scientific Apparatus Makers Association
SAP(1) Sandglab Aussicht Programm
SAP(2) Systems, Application and Products
SAP-PM Sandglab Aussicht Programm – Planned Maintenance
SAR Sodium Absorption Ratio
SARA Superfund Amendments and Re-authorization
SARS Severe Acute Respiratory Syndrome
SAT(1) Site Acceptance Test
SAT(2) Systematic Acceptance Test (Patras)
SBA Service Based Architecture
SBI Service Based Infrastructure
SBR(1) Strong Base (anion) Resin
SBR(2) Sociale Begeleidings Regeling
SBS Suggested Best Standard
SC(1) Steering Committee
SC(2) Supply Control
SCA Supply Chain Academy
SCADA Supervisory, Control and Data Acquisition
SCAN Standard Control & Accounting Network
SCC(1) Selection main Civil Contractor
SCC(2) Supply Chain Connectivity
SCE Supply Chain Execution
SCEM Supply Chain Event Management
SCM Supply Chain Management
SCMA Supply chain management architecture
SCOA Standard Chart Of Accounts
SCOR Supply Chain Operations Reference
SCP Supply Chain Planning
SCPI Supply Chain Performance Indicators
SCPM(1) Supply Chain Process Management
SCPM(2) Supply Chain Performance Management
SCQS Supply Chain Quick Scan
SCR Silicon Controlled Rectifier
SCRAP Symptoms Causes Remedies Actions Plan
SCS Supply Chain Services
SD Stores & Distribution
SDC Standard Direct Costs
SDLC Synchronous Data Link Control
SDS Supply Development & Support
SDWA Safe Drinking Water Act
SEC Specific Energy Consumption
SEDEX Supplier Ethical data Exchange
SERCOS Serial Real-time Communication System
SF Semi Finished Product
SFA Sales Force Automation
SFC(1) Shop Floor Control
SFC(2) Sequential Function Chart
SFO Statistiek voor Financiën der Ondernemingen
SGA Small Group Activity
SGP Specific Gas Production
SGS Societé Generale de Surveillance
SH Section Head
SHE Safety Health & & Environment
SHM Section Head Meeting
SHOW Standard Heineken Office Workspace
SI(1) Systeme Internationale
SI(2) Systems Integrator or Systems Integration
SI(3) Specific Improvement
SIAB Site In A Box
SIC Standard Industrial Classification
SIL Safety Integrity Level
SIS(1) System Installation Status
SIS(2) Safety Instrumented System
SIS(3) Short-Interval-Scheduling
SKR Stock Keeping Rate
SKU Stock Keeping Unit
SLA Service Level Agreement
SLC Single Loop Controller
SLDC Single Loop Digital Control
SLIP Serial Line IP
SM Site Meeting
SME Small & Mid-sized Enterprises
SMM Sulphur Methyl Methionine
SMP(1) Standard Material Prices
SMP Symmetrical Multiprocessing
SMS Selection Main Suppliers
SMT Surface Mount Technology
S&M Sales & Marketing
SMART Specific Measurable Acceptable Realistic Time depended
SMED Single Minute Exchange of Dies
SNAP Sensory Needs Analysis Program
SNMP Simple Network Management Protocol
SNP Supply Network Planning
SNTP Simple Network Time Protocol
SOAP Simple Object Access Protocol
SOC(1) Standard Operations Conditions
SOC(2) System on Chip
SoE Statement of Experience
SoftLogic PC-based Logical Control
SOP(1) Standard Operational Procedure
SOP(2) Sales & Operations Planning
SOPI Sustainable Operational Performance Improvement
SP Sourcing Plan
SPA Standard Production Assortment
SPC Statistical Process Control
SPM Spare Parts Management
SQC(1) Sensory Quality Control
SQC(2) Statistical Quality Control
SQL Structured Query Language
SRM Supplier Relationship Management
SRS Sustainability Reporting Scorecard
SS Suspended Solids
SSA Sub Saharan Africa
SSCC Serial Shipping Container Code
SSH Secure Shell
SSL Secure Socket Layer
STAMP Strategic Action Management Process
STEP Standard for the Exchange of Product model data
SUP Support (HTS department)
SVA Shareholder Value Analysis
SVI Sludge Volume Index
SVM Stichting Verpakking en Milieu
S/W Software
SWH Standard Working Hours
SWOT Strengths Weaknesses Opportunities Threats
SWP Standard Work Practice
SWS Self Work Sampling
3PL 3rd Party Logistic
3PP 3rd Party Parts Provider
3PS 3rd Party Service Provider
3YP Three Year Plan
26UP 26Million hls Under Pressure (Gripfinegroup 2001)
TA(1) Training Assistant
TA(2) Transactional Analysis
TAA Technical Assistance Agreement
TAR Tasks, Authorizations, Responsibilities
TAT Turn Around Time
TB Team Building
TBM Time Based Maintenance
TBO Team Based Organisation
TBP Transaction Based Payments
TBPM Time Based Process Mapping
TBQ Total Brewery Quality
TC(1) Technological Controller
TC(2) Training Consultant.
TC(3) Target Costing
T/C Thermocouple
TCN Third Country National
TCP/IP Transmission Control Protocol / Internet Protocol
TCO(1) Total Cost of Ownership
TCO(2) Total Clean Out
TCT Total Cycle Time
TD Technical Director
TDC Technical Documentation Center
TDS Total Dissolved Solids
TEAM Total Enterprise Asset Management
TFN Total Free Ammonia
TGIF Thank God It’s Friday
THM Tri Halo Methane
THttNL Taking Heineken to the Next Level
TI Turnover Index
TIB Tank In Box
TIC Total Inorganic Carbon
TIE Technical Information Exchange
TIG Tungsten Inert Gas
TIM Technical information manual
TIPO Total In Pack Oxygen
TIS Technical Information System
TKN Total Kjeldahl Nitrogen
TL Truckload
TLA Three Letter Abbreviation
TM(1) Technical Manager
TM(2) Top Management
TM(3) Transportation Management
TMLA Trade Mark Licence Agreement
TMPD Trans Membrane Pressure Drop
TMS Transportation Management System
TMU Time Measurement Unit
TNA Training Need Analysis
TNTC Too Numerous To Count
TO TPM in the office
TOC Total Organic Carbon
TOC Theory of Constraints
TOD Tank Out Door
TOP Technical and Office Protocol
TPA Third Party Activity
TPM(1) Total Productive Management (or Maintenance)
TPM(2) Technical Pool Meeting
TPM(3) Très Petite Motivation
TPM(4) Titus Plooij Management
TPR Temporary Price Reduction
TPS Transfer Pricing System
TQC Total Quality Control
TQM Total Quality Management
TRM Technical Reference Manual
TRS (OPI in French)
TS Translation Section
TS&A Trouble Shouting & Advice
TSCA Toxic Substance Control Act
TSS Total Suspended Solids
TQM Total Quality Management
T&T Tracking & Tracing
TTM Time To Market
TTR Time to Repair
TU Tyre Uniformity
TV TeleVision
TVC TeleVision Commercial
TVO Total Value of Ownership
TW Team Work
TWOB Thuis West Oost Best (packaging workshop held in Slowakia 2001)
UAF Unified Application Framework
UASB Upflow Anaerobic Sludge Blanket
UB Uitzendbrief (Letter of secondment)
UBBT Unfiltered Beer Buffer Tank
UBE Utilities & Brewing Equipment
UBMT Utility Bench Marking Tool
UC Uitzendcontract (Contract of secondment)
UCMS Utility Consumption Measuring System
UDDI Universal Description, Discover, and Integration
UE Utility Engineer
UEC Uniform Entrance Control
UEM Unified Enterprise Management
UF Ultra Filtration
UFF Unified Field Framework
UL Underwriters Laboratories
UML Universal Modelling Language
UMS Utility Monitoring System
UN United Nations
UPC Uniform Product Code
UPNP Universal Plug & Play
UPS Uninterrupted Power Supply
URL Uniform Resource Locator (internet)
USDA United States Department of Agriculture
USGS United States Geological Survey
USL Upper Specification Limit
UT Utilities
UV Ultraviolet
VA Value Added
VAI Nederlandse Voedingsmiddelen Industrie
VAN Value Added Network
VAR(1) Value Added Relationships
VAR(2) Value Added Reseller
VAS Value Added Services
VAT Value Added Tax
VBBA Vragenlijst Beleving en Beoordeling van de Arbeid
VBM Value Based Management
VBX Visual Basic custom control
VCA Value Chain Analysis
VCI Value Chain Initiative
VCS Visual Control System
VDU Visual Display Unit
VF Vacuum Fluorescent
VFA Volatile Fatty Acids
VFD Variable Frequency Drive
VGWM Veiligheid Welzijn Gezondheid en Milieu
VICS Voluntary Inter-Industry Commerce Standard Committee
VIP Very Important Person
VJ Video Jockey
VLR Volume Loading Rate
VLSI Very Large Scale Integration
VMI Vendor Managed Inventory
VOIP Voice Over Internet Protocol
VPN Virtual Private Network
VR Vendor Rating
VSD Variable Speed Drive
VTB Variety Trial Brewing
VTV Vergunning Tot Verblijf (final residence permit)
VUT Vervroegde Uit Treding
VVAL Vrienden Van Amstel Live
VVI Variable Voltage Inverter
VVVF Variable Voltage, Variable Frequency
WA Work Application
WABI Windows Application Binary Interface
WACC Weighted Average Cost of Capital
WAH Web Application Hosting
WAN Wide Area Network
WB Work Bench
WBF World Batch Forum
WBR Weak Base (anion) Resin
WBS Work Break Down Structure
WC(1) Water Column
WC(2) Water Closet
WCB World Class Brewing
WCE World Class Engineering
WCP(1) World Class Packaging
WCP(2) World Class Performance
WCM World Class Manufacturing
WCOP World Class Operational Manufacturing
WE Western Europe
WFA World Federation of Advertisers
WH Western Hemisphere
WHO World Health Organisation
WIP Work In Process
WIS What Is the Score
WM Warehouse Management
WMS Warehouse Management Systems
WO Work Order
WOCC Wholesale Operations Competence Center
WOP Wash Of Printing
WPT Work Place Training
WO Work Order
WOCC Wholesale Operations Competence Centre
WOBO World Bottle (invention by Dr. A.H. Heineken)
WOSA Windows Open Systems Architecture
WOW Worst of Worse
WPMF Work Process Management Facility
WPA Work Point Analysis
WSDL Web Services Description Language
WTP Water Treatment Plant
WUG Whole Unmodified Grains
WW Waste Water
WWTP Waste Water Treatment Plant
WWW World Wide Web
WYSIWYG What You See Is What You Get
XLN eXtra Long Neck
XLO Extra Long One way
XLR Extra Long Returnable
X-mas Christmas
XYZ eXamine Your Zip
YOY Year On Year
YTD Year To Date
ZAB Zero Air in Bottle
Ai :Inherent Availability
Ao :Operational Availability
AAP :Arbo Aanmeld Punt
AAS :Atomic Absorption Spectrometry
ABC Activity Based Costing
ABCM Automatic Bias Cutter Machine
ABM Activity Based Management
ABV Alcohol By Volume
AC Alternating Current
ACM Abnormal Condition Management
ActiveX Object Oriented programming language for internet
A/D Analog to Digital
AD Architectural Design
Ada Programming language (named after Ada Lovelace)
ADI Acceptable Daily Intake
ADP Adenosine Di Phosphate
ADR Automatic Device Replacement
Adv. Mat. Advertising Materials
AEC Architect, Engineer & Constructor Firm
AEGIS Abnormal Event Guidance Information System
AF Africa
AFNOR Association Francaise de Normalisation
AGC Automatic Guidance Control
AGV Automatic Guided Vehicle
AI Artificial Intelligence
ALARA As Low As Reasonable Achievable
ALARP As Low As Reasonable Practical
ALM Asset Lifecycle Management
AM(1) Account Manager
AM(2) Autonomous Maintenance
AM(3) Asset Management
AMC Auxiliary Material Committee
AMR Automated Meter Reading
ANSI American National Standards Institute
AOC Assimilable Organic Carbon
AP(1) Asia Pacific
AP(2) Account Plan
AP(3) Application Protocol
APA Advanced Pricing Agreement
APAVE Association des Propriétaires d'Appareils a Vapeur et Electrique
APB Asia Pacific Breweries
APB-GP Asia Pacific Breweries - Group Purchasing
APC Advanced Process Control
API(1) American Petroleum Institute
API(2) Application Program Interface
APICS American Production and Inventory Control Society
Applet Small Software Application or Component
APM Auxiliary Production Materials
APO Advanced Planning & Optimisation
AOB Any Other Business
APS Advanced Planning & Scheduling
AQL Acceptable Quality Level
ARF Assignment Registration Form
ARPANET Predecessor to Internet
ASHRAE American Society of Heating, Refrigeration and Air-Conditioning Engineers
ASIC Application Specific Integrated Circuit
ASM Abnormal Situation Management
ASN Advanced Ship Note
ASP(1) Application Service Provider
ASP(2) Average Selling Price
ASQC American Society for Quality Control
AS/RS Automated Storage & Retrieval System
ASTM American Standards & Methods
AT Account Team
ATA American Trucking Association
ATE Automatic Test Equipment
ATF Alcohol, Tobacco & Firearms
ATM Asynchronous Transfer Mode
ATO Assemble To Order
ATP Available To Promise
AGV Automatic Guided Vehicle
AWWA American Water Works Association
BA Budget Approval
BADGE Bisphenol A Diglycidyl Ether
BAF Budget Approval Form
BAM Brewery Automation Module
BAP Brewery Action Plan
BAPI Business Object APIs
BAPS Beer Analytic Proficiency System
BAS Building Automation System
BATF Bureau for Alcohol, Tobacco and Fire Arms
BAT-NEEC Best Available Practice -Not Entailing Excessive Costs
BBA Buitengewoon Besluit Arbeidsverhoudingen
BBP Business Blue Print
BBT Bright Beer Tank
BC Business Control
BCA Brewery Cost Analysis
BCC Brewery Capacity Calculation
BCM Brewery Costing Model
BCR Budget Control Reports
BCS Brewery Comparison System
BDAM Brewery Design Automation Module
BDM(1) Brewery Design Module
BDM(2) Break Down Maintenance
BDP Best Demonstrated Practice
BEAM Brewery Engineering & Automation Module
BEE Brewing Equipment Engineer
BEM Brewery Engineering Module
BFNB Brewing for non Brewers (HU training programme)
BI Business Intelligence
BIB Bag In Box
BIC Best In Class
BIF Barrier Improvement Factor
BIOS Basic Input / Output System
BIP Brewery Improvement Plan
BIPS Billion Instructions Per seconds
BIS Business Information Systems
BISYNCH Binary Synchronous Communication
BM Brewery Manager
BMM Breakdown Maintenance Management
BMM Best Maintenance Management
BMMP Best Machine Maintenance Practice
BMF Beer Membrane Filtration
BMS Business Merchandise Shop
BOB(1) Best Of Both
BOB(2) Bewust Onbeschonken Bestuurder
BOB(3) Best Of Best
BOD Biochemical Oxygen Demand
BoE Brewers of Europe
BOL Bill Of Lading
BOM Bill Of MaterialS
BOOT Build, Own, Operate, Transfer
BOQ Bill of Quantities
BOW Brewing Operations Workshop
BP(1) Beer Production
BP(2) Business Plan
BP(3) Business Process
BPA(1) Business Process Automation
BPA(2) Business Process Analysis
BPD Business Process Design
BPE Business Process Engineering
BPM Business Process Management
BPO(1) Business Process Owner
BPO(2) Business Process Outsourcing
BPR(1) Business Process Redesign
BPR(2) Business Process Reengineering
BRAINS BRewery Asset INformation System
BRC(1) Brewery Reference Concepts
BRC(2) British Retail Consortium
BREAD Blame Rationalize Excuse Attack Deny
BS(1) British Standard
BS(2) Budget Shifts
BSB Bull Shit Bingo (see appendix for rules and score cards)
BSC Balanced Score Card
BTB Back To Basics
BTD Bedrijfs Technologische Dienst
B2B Business To Business
B2C Business To Consumer
BTU British Thermal Unit
BTX Benzene, Toluene, Xylene
BU Brau Union
BU Business Unit
BUAG Brau Union AG
BUBS Business Unit Beer Systems
BUM Business Unit Manager
BUMO Brand Most Often Used
BUOM Base Unit Of Measure
BUPL Brau Union Poland
BW(1) Brewing
BW(2) Business Warehouse
BWP Building Winning Portfolios
C++ Object Oriented Programming Language
CAA Clean Air Act
CAD Computer Aided Design
CAE(1) Common Application Environment
CAE(2) Computer Aided Engineering
CAL Computer Assisted Learning
CALM Collaborative Asset Lifecycle Management
CAM Computer Aided Manufacturing
CAN Controller Area Network
CAO Collectieve Arbeids Overeenkomst
CAP(1) Customer Account Profitability
CAP(2) Common Agricultural Pllicy
CAPE Concurrent Art to Product Environment
CapEx Capital Expenditure
CAR Corrective Action Request
CAR Construction All Risk
CARG Compound Annual Growth Rate
CAS Collaborative Automation System
CASE Computer Aided Software Engineering
CASH Computer Assured Held
CATCH Computerized Applications Toolkit for Companies within Heineken
CATS Cross Application Time Sheets (SAP application)
CAVO Collectieve Arbeids Voorwaarde Overeenkomst
CB Corporate Brands
CBA Current Best Approach
CBK Centraal Brouwerij Kantoor
CBM Condition Based Maintenance
CBMC Confédération des Brasseurs du Marché Commun
CBP Corporate Brand Panel
CBS Centraal Bureau voor de Statistiek
CBT Computer Based Training
CC(1) Carbon Copy
CC(2) Communication Co-ordinator
CC(3) Cosmetic Change
CC(4) Competence Centre
CCC Corporate Credit Card
CCCS Common Cost Centre Structure
C&CD Competency & Career Development
CCD Corporate Career Development
CCE Capital Cost Estimate
CCM Critical Condition Management
CCT Cylindro Conical Tank
CCV Cylindro Conical Vessel
CD(1) Career Development (Loopbaanontwikkeling)
CD(2) Computer Disc
C&D Cleaning and Disinfection
CDAS Collaborative Discrete Automation System
CDC Career Development Committee
CDDI Copper Distributed Data Interchange
CDE Common Desktop Environment
CDL Corporate Distribution & Logistics (HTS section)
CDP(1) Consumer Descriptive Panel
CDP(2) Consumer Descriptive Profiling
CD-R Compact Disk - Recordable
CD-ROM Compact Disk - Read Only Memory
CD-RW Compact Disk – ReWritable
CDV Committee Draft Vote
CE(1) Central Europe
CE(2) Conformité Européenne
CE(3) Cost Engineering (section EFI)
CE(4) Cost estimator
CE(5) Commercial Excellence
CEDB Cost Estimating Data Base
CEDEC Cause Effect Diagram with Additional Cards
CEE Central and Eastern Europe
CEF Certified Equipment Function
C&F Cost & Freight
CEMS Continuous Emission Monitoring System
CEN Comité Européen de Normalisation
CENELEC Committée de European de Normalization Electrotechnique
CEO Chief Executive Officer
CEPS Company Environmental Policy Statement
CER Company Environmental Report
CERCLA Comprehensive Environmental Response and Liability Act.
CF Customer File
CFC Chloro Fluor Carbon
CFM Continuous Flow Management
CFN Cumulative Failure Number
CFO Chief Financial Officer
CFR Code of Federal Regulations
CFU Colony Forming Unit
CGMP Current Good Manufacturing Practices
CHIP Continuous Health Improvement Programme
CHR&OD Corporate Human Resource & Organisation Development
CHTD Centrale Horeca Technische Dienst
CIAA Confédération des Industries Agro-Alimentaires de l'UE
CIF Cost Insurance Freight
CIM(1) Computer Integrated Manufacturing
CIM(2) Continuous Improvement Manager
CILT Cleaning Inspection Lubrication Tightening
C-I-O Collaboration, Integration, Optimization
CIO Chief Information Officer
CIP(1) Cleaning in Place
CIP(2) Control & Information Protocol
CIS Corporate Internal Services
CISC Complex Instruction Set Computing
CIT Component Identification Test
CIWR Crushed Ice Water Resistance
CKD Centrale Kwaliteits Dienst
CL Colonne Technicus
CLN Collaborative Logistics Network
CLR Common Language Runtime
CM(1) Corrective Maintenance
CM(2) Condition Monitoring
CMC Cambridge Management Consulting
CM&C Cell Monitoring & Control
CMM Collaborative Manufacturing Management
CMMS Computerised Maintenance Management System
CMOS Complementary Metal Oxide Semiconductor
CMK Machine Capability
CMP Clean Manufacturing Practice
CMS(1) Complaint Management System
CMS(2) Customer Management System
CMS(3) Carrier Managed Shipment
CNC Computer Numerical Control
COA Certificate Of Analysis
COIN Transactional system from Heineken NL
COD Chemical Oxygen Demand
COL Cost of Living Index
COM(1) Customer Order Management
COM(2) Component Object Model
CoMe Consultants Meeting
COO Chief Operations Officer
COP Community of Practice
COR Centrale Ondernemings Raad
CORBA Common Object Request Broker Architecture
COSE Common Open Software Environment
COSHH Control of Substances Hazardous to Health
COT Cost Optimisation Team
COTS Commercial Off-The-Shelf
CP department Corporate Purchasing
CPAS Collaborative Process Automation System
CPFR Collaborative Planning, Forecasting & Replenishment
CPG Consumer Packaged Goods
CPI Chemical Process Industry
CpK Current Process Capability
CPM(1) Civil Project Meeting
CPM(2) Collaborative Production Management
CPMT Coordinator Production Management Trainees
CPN Collaborative Partner Network
CPP&C Corporate Production Policy & Control
CPS(1) Corporate Packaging Specifications
CPS(2) Collaborative Planning & Scheduling
CPU Central Processing Unit
CQCL Corporate Quality Control Laboratory
CR Crystal Report
CRA Customer Relation Assessment
CRM Customer Relationship Management
CROMERRR Cross-Media Electronic Reporting & Record-keeping Ruling
CRP(1) Capacity Requirements Planning
CRP(2) Continuous Replacement Planning
CRT Cathode Ray Tube
CSA(1) Centrale Salaris Administratie
CSA(2) Canadian Standards Association
CSB Corporate Strategy Board
CSBP Corporate Specialty Brands Portfolio
CSCO Common Supply Chain Objective
CSE Corporate Sensory Evaluation
CSI Current Source Inverter
CSL Customer Service Level
CSM Customer Satisfaction Measurement
CSF Critical Success Factor
CSPI Supply Chain Performance Indicator
CSR Corporate Social Responsibility
CST Customer Service Team
CSTF CuSTomer File
CT(1) Conditioning Tank
CT(2) Commodity Team
CT(3) Cycle Time
CTA Cash to Amsterdam
CTB College Toelating Bestrijdingsmiddelen
CTC Central Technological Controller
CTO Chief Technical Officer
CTP Capable-to-Promise
CVN Collaborative Value Network
CW Civil Works
CWA Clean Water Act
CWC Central Works Council
D/A Digital to Analog
D2E Drawing into Excellence
DAF Dissolved Air Flotation
DAL DeAerated Liquor
DAS(1) Dispenser Adapter System
DAS(2) Data Acquisition System
DB Dominion Breweries
DBCC Draught Beer Competence Center
DC(1) Direct Current
DC(2) Distribution Center
DCE Distributed Computing Environment
DCF Discounted Cash Flow
DCM Demand Capacity Meeting
DCOM Distributed Component Object Model
DCS(1) Document Control System
DCS(2) Distribution Customer Services
DCS(3) Distribution Control System
DCS(4) Daily Control System
DD Device Description
DDE Dynamic Data Exchange
DDL Device Description Language
DDP Delivered Duty Paid
DDT Dichloro Diphenyl Trichloroethane
DDU Delivered Duty Unpaid
DDVD De Dikke Van Dietvorst
DE Digitally Enhanced
DEA Di Ethanol Amine
DELL Durch Einfag Liegen Lassen Erledigen
DES Discrete Event Simulation
DFM Design For Manufacturing
DFTR Duty Free & Travel Retail
DG Directeur Général
DIN Deutsches Institut Normung
DIS Dranken Industrie Sittard
DJ Disc Jockey
DLL Dynamic Link Library
DLT Distribution Lead Time
DLUO Date Limite Utilization Optimale
DM(1) Department Manager
DM(2) Document Manager
DM(3) Demand Management
DMAIC Define, Measure, Analyze, Improve, Control
DMS DiMethyl Sulphide
DMSO DiMethyl SulphOxide
DMU Decision Making Unit
DMZ De-militarized Zone
DNA(1) Desoxyribo Nucleic Acid
DNA(2) Microsoft´s Distributed iNternet Architecture
DO Dissolved oxygen
DOB Distribution Owned Brand
DOF Degree of Freedom
DOI Desktop Office Integration
DON DeOxynivaleNol
DOS Disk Operating System
DP(1) Demand Planning
DP(2) Differential Pressure
DPB Dranken Pallet Beheer (Beverage Pallet Management)
DPCL Dynamic Pressure Control Lautering
DPP Direct Product Profitability
DPT(1) Demand Planning Tool
DPT(2) DePartmenT
DPV Dual Purpose Vessel
DQFC Dynamic Quantity Flow Curve
DQM Data Quality Management
DRAM Dynamic Random Access Memory
DRP(1) Distribution Requirement Planning
DRP(2) Distribution Resource Planning
DRP(3) Distribution Replenishment Planning
DRRP Distribution Requirement Resource Planning
DRS Drawing Registration System
DSD Direct Store Delivery
DSO Days Sales Outstanding
DSP Digital Signal Processor
DSS Decision Support System
DT(1) Directeur Technique
DT(2) Down Time
DT(3) Delivery Terms
DTC Design to Cost
DTD Document Type Definition
DTM Device Type Manager
DVD Digital Versatile Disc
EAC Equivalent Annual Cost
EAI Enterprise Application Integration
EAM Enterprise Asset Management
EAN-128 European Article Number (Trade Item Barcode)
EAS Electronic Article Surveillance
E&T Education & Training
EB Elbrewery
EBA(F) Engineering Budget Approval (Form)
EBC European Brewery Convention
EBCT Empty Bed Contact Time
EBE(F) Engineering Budget Estimate (Form)
EBI Empty Bottle Inspection
EBIT Earnings Before Interest & Taxes
EBMC European Brewery Managers Conference
EBP Enterprise Buyer Professional
EC Electronic Commerce
ECCR Engineering Cost Control Report
ECI Empty Can Inspector
ECP Extra Century Perception
ECR(1) Efficient Consumer Response
ECR(2) European Consumer Regulation
ECRS Eliminate, Combine-Change, Reorganise-reduce, Simpify
ECRM Electronic Customer Relationship Management
EDDS Electronic Data & Document System
EDI Electronic Data Interchange
EDM(1) Engineering Data Management
EDM(2) Electronic Data Management
EDM(3) Electrical Discharge Machine
EDTA Ethylene Diamine Tetra Acetic acid
ED&DS Engineering Data & Document Services
EE(1) Executive Engineer
EE(2) Electrical Engineer
EEA European Economic Area
EEC Executive Engineering Conference
EEG Europese Economische Gemeenschap
EEM Early Equipment Management
EFESO Consulting Company on TPM activities
EFI Economics, Finance & Information (HTS section)
EFSA European Food Safety Authority
EFSIS European Food Safety Inspection Service
EFQM European Forum of Quality Management
EGSB Expanded Granular Sludge Blanket
EHBO Eerste Hulp Bij Ongelukken
EHEDG European Hygienic Design Group
EI(1) Electrical Instrumentation
EI(2) Emotional Intension
EI(3) Enterprise Integration
EIA Environmental Impact Analysis
EIS Executive Information System
EJB Enterprise Java Beans
EL Electro Luminescence
ELC Executive Life Coaching
EM Entering Materials
EMAS EcoManagement and Audit Scheme
EMI Electro Magnetic Interference
EMS Energy Management System
ENP Economic Net Profit
EOQ Economic Order Quantity
EOR Europese Ondernemings Raad
EOS Economics Of Scale
EOT External Operator Time
EPA Environmental Protection Agency
EPI Environmental Performance Indicator
EPM(1) Experienced Production Manager
EPM(2) Enterprise Performance Management
EPCM Piet Heemskerk (European Production Coordination Manager)
EPRI Electric Power Research Institute
EPS(1) Electronic Packaging Specifications
EPS(2) Electronic Packaging System
EPS(3) Enterprise Planning Systems
EPS(4) Enterprise Production System
EPT Extended Profile Test
ERES Electronic Records & Electronic Signatures
ERM Environmental Resource Management
ERRA European Recovery and Recycling Association
ERP(1) Enterprise Response Program
ERP(2) Environmental Reporting Parameter
ERP(3) Enterprise Resource Planning
ES Expatriate Services
ESD Emergency Shut Down System
ESR Electro Spin Resonance
ESS Employee Self Service
ESW Engineering Support Workshop
ETA Expected Time of Arrival
ETO Engineering To Order
ETC(1) Etcetera
ETC(2) Expected Time to Complete
ETD(1) Expected Time of Departure
ETD(2) Export Traffic Department
ETI Ethical Trading Initiative
ETP Effluent Treatment Plant
EU European Union
EUROPEN the European Organisation for Packaging and the Environment
EVAÓ Economic Value Added
EXCO EXecutive COmmission
4GL Fourth Generation Language
FA Factory Automation
FABs Flavour Alcoholic Beverages
FAN Free Amino Nitrogen
FAO Food and Agricultural Organization
FAPUCC Facts, Analysis, Plans, Execution, Control, Communicate
FAS Free Alongside Ship
FAT Factory Acceptance Test
FBAT Food Bio-security Action Team
FBD Function Block Diagram
FBI Full Bottle Inspection
FBBT Filtered Beer Buffer Tank
FCC(1) Food Chemical Codex
FCC(2) Field cost control
FCS(1) Finite Capacity Scheduling
FCS(2) Field Control System
FDA Food & Drug Administration
FDC Factory Data Collection
FDDI Fiber Distributed Data Interchange
5-DF Five Day Flash
FDM flat Drummer Machine
FDT Field Device Tool
FEMAS Feed material Assurance Scheme
FEMSA Fomento Económico Mexicano S.A.
FF Fieldbus Foundation
FFB Fruit Flavoured Beer
FFSH Fruit Floral Spicy Hop
FI Focused Improvement
FICO Finance & Control (SAP module)
FID Flame Ionization Detector
FIFO First In First Out
FIFRA Federal Insecticide, Fungicide and Rodenticide Act
FILO First In Last Out
FIP Factory Instrumentation Protocol
FIST First In Stay There
FMP Flexible Manufacturing Plant
FMS(1) Factory Management System
FMS(2) Factory Message Specification
FNS Notional Dutch Salary
FOB Free On Board
FOPI Filtration Operational Performance Indicator
FORTRAN Programming Language
FP&C Financial Planning & Control
4PL Fourth Part Logistics
4-M Men, Machine, Method, Material
5-M Men, Machine, Method, Material, Measure
6-M Men, Machine, Method, Material, Measure, EnvironMent
FMEA Failure Mode and Effect Analysis
FMECA Failure Mode and Effect Criticality Analysis
FMS Flexible Manufacturing System
FTA Fault Tree Analysis
FOB(1) Foam Over Beer
FOB(2) Free On Board
FOR Frame of Reference
FP Finished Product
FP & L Food Policy & Legal Committee
5-S Sort, Set in order, Shine, Set Standardise, Sustain (Seiri Seiton, Seiso, Seiketsu, Shitsuke)
FRP Flavour Research Panel
FSK Frequency Shift Key
FSS Functional System Specification
FST Fermentation Storage Tank
FT(1) Fermentation Tank
FT(2) Foot
FTA Fault Tree Analysis
FTC Federal Trade Commission
FTE Full Time Equivalent
F2F Fit to Fight
FTG Fill The Gap
FT-IR Fourier Transform Infrared
FTP File Transfer Protocol
FTR(1) First Time Right
FTR(2) Full Text Retrieval
FUP Follow-up Point.
FV Fermentation vessel
F/M Food to Mass ratio (waste water)
FYG For Your Guidance
FYI For Your Information
FYEO For Your Eyes Only
GAAP General Agreed Accountancy Practice
GATT General Agreement on Tariffs and Trade
GC(1) Gas Chromatography
GC(2) Group Commerce
GCA Group Control & Accounting
GCR Group Corporate Relations
GDP Gross Domestic Product
GEMS Global Enterprise wide Management System
Gen. Exp. General Expenses & Services
GHR Group Human Resources
GIS Geographic Information Services
GLS Global Logistics Systems
GM General Manager
GMC General Motion Control
GMP Good Manufacturing Practices
GNIB Glass Not In Bottle
GNIF Glas Niet In Fles
GNPD Global New Products Database
GOSIP Government Systems Interconnect Protocol
GOYA Get Off Your Ass
GP Gauge Pressure
GPI General Process Instructions
GPM Gallon per Minute
GPS Global Positioning System
GRI Global Reporting Initiative
GRIP Getting Results in Packaging/Production
GSC Group Supply Chain
GTF Gap to Fill
GTM Global Trade Management
GTO Gate Turn Off Thyristor
GTT Global Tatse Test
GUI Graphical User Interface
GWK Grens Wissel Kantoor
HAAD Heineken Acronyms & Abbreviations Dictionary
HAART Highly Active Anti-Retroviral Therapy
HACE Heineken Awards for Communication Excellence
HACCP Hazardous Analysis of Critical Control Points
HAL Hardware Abstraction Layer
HARA Heineken Analytical Ring Analysis
HART Highway Addressable Remote Transducer
HAUS Heineken Australia
HAS Heineken Accounting Standards
HAZOP Hazard & Operability
HB Heineken Brouwerijen B.V.
HBC Heterotropic Bacterial Counts
HCBL Heineken Corporate Business Language
HCFC Halogenated Chloro Fluor Carbon
HCT(1) Heineken Correspondence Tool
HCT(2) Heineken Contracting Team
HDBS Heineken Draught Beer System
HDI High Density Injection
HDLC High Level Data Link Control
HDTV High Definition Television
HeiCORE Heineken ……(Heineken customized SAP system)
HeiMES Heineken Manufacturing Execution System
HEG Heineken Export Group
Heineken Hij En IK Nemen Elke Keer Een Nieuwe (Dutch for: he and I take a new one everyt time)
HEIQ Heineken IQ - Supply Chain Knowledge Management System (formerly known as KIPP)
HESA Heineken España
HF High Frequency
HFC Hunt for Cash
HGB High Gravity Brewing
HGPI Heineken General Process Instructions
HHE Heineken Hop Experience
HHK Heineken Hong Kong
HI Heineken International
HIA Heineken Integrity Insurance
HIB(1) Heineken Internationaal Beheer
HIB(2) Heineken Identity Bottle
HIC Heineken Identity Can
HIDLOC Heineken International Distribution & Logistics Conference
HIHA Heineken International Health Affairs
HIP Housekeeping Improvement Plan
HIRS HTS Improvement Request System
HITT Heineken Image Transfer Technology
HJF Heineken Jammin´ Festival
HKR Heineken Korea
HL HectoLiter
HLI Heineken Laboratory Instructions
HMESC Heineken Materials & Equipment standards and Code
HMI Human Machine Interface
HMM HTS Management Meeting (MT vergaderingen)
HMSI Heineken Medical Services International
HMV Heineken Management Vergadering (MT Horeca)
HNB Heineken Nederlands Beheer B.V.
HNBS Heineken Nederland Business Services
HNL(1) Heineken Nederland
HNL(2) Taking Heineken to the Next Level
HNS Heineken Netherlands Supply
HOD Head Of Department
HOM HTS Operating Meeting
HORAP Horizontal - Apollo
HORECA Hotel Restaurant Café (on trade)
HOT Heineken Olympic Team
HOTT Heineken Oldtimer ToerTocht
HP Horsepower
HPA Hoofd Produktschap Akkerbouw
HPC(1) Heineken Purchasing Conference
HPC(2) Heineken Purchasing Course
HPDS Heineken Personal Draught System
HPF Heineken Pensioen Fonds
HPI(1) High Pressure injection
HPI(2) Hydrocarbon Processing Industry
HPLC High Pressure Liquid Chromatography
HPM HTS Policy Meeting
HPN(1) Heineken Policy Network
HPN(2) Heineken Partner Network
HPW Heineken Purchasing Workshop
HQ Head Quarter
HR Human Resources
HRM Human Resource Management
HSE High Speed Ethernet
HSRA Heineken Sensory Ring Analysis
HSS Heineken Studenten Service
HST Heineken Sourcing Team
HSWA Hazardous and Solid Waste Amendments
HTML HyperText Markup Language
HTTP Hyper Text Transport Protocol
HTS Heineken Technical Services
HTW Heineken Taiwan
HU Heineken University
HUM Handling Unit Management
HUSA Heineken USA
HUZ Heineken University Zoeterwoude
HVAC Heating, Ventilation and Air Conditioning
H/W Hardware
HWCP Heineken World Class Performance
I/O Input/Output
IA(1) Investment Application
IA(2) Industrial Automation
IAA Iso Alpha Acid
Ibecor International Beverages Corporation
IC(1) Information Centre
IC(2) Integrated Circuit
ICB Inter Consultancy Bureau
ICC International Co-ordination Committee
ICCR Investment Cost Control Report
ICT Information Communication Technology
ID Inventory Days
IDE Integrated Development Environment
IDT Integrated Technology Database
IE Industrial Engineering (part of PKE training)
IEA(1) International Energy Agency
IEA(2) Issued Estimate Archive
IEC International Electro technical Commission
IEEE Institute for Electrical & Electronic Engineers
IFP Intelligent Front Panel
IFRS International Financial Reporting Standards
IGBT Insulated Gate Bipolar Transistor
IKE Isomerised Kettle Extract
ILO International Labour Office
IM(1) Inventory Management
IM(2) Installation Manager
IMCO Information Management Corporate Office
Impat Impatriate
IND Immigratie- en Naturalisatiedienst (Immigration and Naturalisation Service)
Inv. Investments
IOC International Olympic Committee
IOT Internal Operator Time
IP Internet Protocol
IPC Initial Phase Control
IPO Initial Public Offer
IPPC Integrated Pollution Prevention and Control
IPW Integrated Packaging Workshop
IQA Internal Quality Audit
IR(1) Infra Red
IR(2) Improvement Request
IRR Internal Return Rate
ISA(1) Instrument Society of America
ISA(2) Instrumentation, Systems and Automation Society
ISC Innovation Steering Committee
ISFET Ion Sensitive Field Effect Transistor
ISO International Standards Organisation
ISP Inter Operable Systems Project
ISV Independent Software Vendor
ISW Inside Work
IT Information Technology
ITDB Integrated Technology Database
ITIM Institute for Training in Intercultural Management
ITP Individual Training Plan
ITRAM Information Technology & Remote Asset Management
J2EE Java 2 Enterprise Edition
JAVA Object-Oriented programming language for Internet
JCAF Java Control & Automation Framework
JEIDA Japan Electric Industry Development Association
JEIF Japan Electrical Industrial Federation
JEMA Japan Electrical Manufacturers’ Association
JEMIMA Japan Electrical Measuring Instruments Manufacturers’ Association
JIPM Japan Institute of Planned Maintenance
JISC Japanese Industrial Standards Committee
JIT Just In Time
JOSUA Joint Supplier Assessment
JOT Just Out of Time = SJIT
JVM Java Virtual Machine
KATS Knowledge & Action Tracking System
KHz Kilo Hertz
KIPP Knowledge, Instructions, Procedures & Policies (since 2006 known as HEIQ)
KISS Keep It Simple…Stupid or Smart
KIT Koninklijk Instituut voor de Tropen (Royal Tropical Institute)
KLM Koninklijke Luchtvaart Maatschappij
KM Knowledge Management
KMS Knowledge Management System
KPI Key Performance Indicator
KSF Key Success Factor
KT Knowledge Team
KvK Kamer van Koophandel (Chamber of Commerce)
KVA Kilo Volt Ampere
KW Kilo Watt
kWh Kilo Watt Hour
LACAR Latin America & Caribbean
LAN Local Area Network
LAS Location Allocation Study
LB Logistics Board
LBI Leaking Bottle Inspection
LC2 Liquid Coating (2x)
LCA1 Life Cycle Analysis
LCA2 Low Cost Automation
LD Ladder Display
LDT Logistic Delivery Time
LCD Liquid Crystal Display
LCI Load Commutated Inverter
LDPE Low Density Poly Ethylene
LE(1) Lead Engineer
LE(2) Latest Estimate
LED Light Emitting Diode
LES Logistics Execution System
LEX Latest Estimate X
LFV Lateral Force Variation
LIFO Last In, First Out
LIMS Laboratory Information Management System
LMM Logistics Managers Meeting
LMMA Leck Mich Am Arsch
LMS Line Monitoring System
LO Department Lay Outs
LOI List Of Outstanding Items
LOM Lack of Material
LOX LypOXygenase
LPD Local Personnel Department
LPI Logistics Performance Indicator
LPMC Line Product Mix Complexity
LPT Limited Profile Test
LQS Logistics Quick Scan
LRMS Lloyd’s Register Management System
LRQA Lloyd’s Register Quality Assurance
LSI(1) Langelier Saturation Index
LSI(2) Large Scale Integration
LSL Lower Specification Limit
LSP Logistics Service Provider
LT Lead Time
LTI Lost Time Injury
LSTK Lump Sum Turn Key
LTL Less Than Truckload
LTPD Level of Tolerated Percentage of Defects
LWCP Leadership & World Class Performance
mA Milliamp
MAPS Malt Analysis Proficiency System
MAS Main Automation Supplier
MATCH Mobiliteits Advies en Tranings Centrum Heineken
MBAA Master Brewers of the Americas Association
MBO Management By Objective
MBT Modern Bio Technology
MBTI Myers Briggs Type Indicator
MCBF Mean Cycles Before Failure
MCC Motor Control Cabinet
MCF Multi Customer File
MCP(1) Minutes Civil Project meeting
MCP(2) Microbiological Control Plan
MCRS Management Control & Reporting System
MCS Malting Comparison System
MD(1) Management Development
MD(2) Managing Director
MDD Marque Distributeur Deposée
MDT(1) Management Development Team
MDT(2) Mean Down Time
ME(1) Mechanical Engineer
ME(2) Mechanical Engineering (HTS section)
MENA Middle East & North Africa
MER Mean Effective Rate
MES Manufacturing Execution System
ME&S section Mechanical Engineering & Standards
MF Machine Failure
MHCS Material Handling Control System
MIB Management Information Base
MIPS Million Instructions per Second
MIS Management/Maintenance Information System
M&IS section Maintenance and Inspection System
MJ Mega Joule
MLC Multi Loop Controller
MLT Manufacturing Lead Time
MLTFP Manufacturing Lead Time of Finished Product
MLTSF Manufacturing Lead Time of Semi- Finished Product
MMM Multilevel Multidisciplinary Meetings
MMO Multi Market Opco
MMR Monthly Management Report
MMS Manufacturing Message Specification
MMU Merchandise Materials Unit (HTS section)
MOC Management Of Change
MOSFET Metal Oxide Semiconductor Field Effect Transistor
MOST Maynard Operation Sequence Technique
MPD Maintenance Policy Document
MP info Maintenance Prevention Information
MPH Miles per Hour.
MPM Minutes Project Coordination Meeting
MPP Marque Premiere Prix
MPS Master Production Schedule
MPT(1) Minutes Project Team meeting
MPT(2) Monitoring Performance Test
MPU Microprocessor Unit
MR Management Review
MR&D Management Recruitment & Development
MRO Maintenance, Repair & Operations
MRP(1) Materials Requirements Planning
MRP(2) Manufacturing Resource Planning
M-ROLES Management Roles
MS Microsoft
MSA Measurement System Analysis
M&S Marketing & Sales
MSC(1) Minutes Steering Committee meeting
MSC(2) Manufacturing Shore Card
MSDS Material Safety Data Sheet
MSM Minutes Site Meeting
MSO Marketing Sales Operation
MSS Master Sales Schedule
MSPC Multivariate Statistical Process Control
MT Machine Time
MTA Motion Time Analysis
MTBF Mean Time Between Failure
MTBM Mean Time Between Maintenance
MTBS Mean Time Between Stoppage
MTBTB Mean Time Between Two Beers
MTBT Mean Time Between Touches (Minor stoppages)
MT Management Team
MTM Methods Time Measurement
MTO Make To Order
MTTR Mean Time To Repair
MTT Mean Time To Touch
MTS Make to Stock
MVA Market Value Added
MVC Multivariable Predictive Control
MVS Machine Vision System
MVV Machtiging tot Voorlopig Verblijf (= temporary residence permit)
NAFTA North American Free Trade Association
NAICS North American Industry Classification System
NAM National Account Manager
NAMUR Normal Ausschultz Fur Messung Und Regelung
NB Nota Bene (Dutch for “note”’ or “remark”)
NBWA National Beer Wholesalers Association
NC(1) Network Computer
NC(2) Numerical Control
NCSM National Customer Sales Manager
NDCC Notes Domino Competence Center
NEMA National Electrical Manufacturers’ Association
NEN Nederlands Normalisatie Instituut
NEP Nettoyage En Place
NER Nederlandse Emissie Richtlijn
NGO Non-Governmental Organizations
NHIS Not Invented Here Syndrome
NIE No Invoice Errors
NIST National Institute of Standards and Technology
NL Nederland
NLP Neuro Linguistic Programming
NMP Nationaal Milieu Beleidsplan
NN Neural network
NNI Nederlands Normalisatie Instituut
NP Non Production
NPD New Product Development
NPI New Product Introduction
NPV Net Present Value
NONA No Order No Activity
NOPAT Net Operating Profit After Tax
NOSA National Occupational & Safety Association
NR Normative Reference
NS Notional Salary
NT (Windows) New Technology
NTA Nitrilo Triacetic Acid
NTE(1) National Transportation Exchange
NTE(2) Microsoft´s Windows NT Embedded Operating System
NTH Nice To Have
NTK Need To Know
NURBS Non-Uniform Rational B Splines
NVA Non Value Added
NWOTW New Ways of Team Working
OA(1) Operational Availability
OA(2) Office Automation
OCR Optical Character Recognition
OCS Open Control System
OCX OLE Custom Control
ODBC Open DataBase Connectivity
OE Arising Original Equipment Arising
OECD Organisation for Economic Co-operation and Development
OEE Overall Equipment Efficiency
OEM Original Equipment Manufacturing
OEY Original Equipment Yield
OG Original Gravity
OH Overhead
OHS Occupational Health and Safety
OHSAS Occupational Health and Safety assurance system
OI Operator Interface
OII Occupation Injury and Illness
OIT Off-flavour Identification Test
OJI Operator Job Instruction
OJT On the Job Training
OLAP On Line Analytical Processing
OLE Object Linking and Embedding
OM Operations Management (part of PKE training)
O&M Operation & Maintenance
OMAC Open Modular Architecture Control
OMG Object Management Group
OMS Order Management System
OMT Order Management Team
OO Object-oriented
OOS Out Of Stock
OP Operational Plan
OPC(1) Open Plant Cleaning
OPC OLE for Process Control
OPCO Operating Company
OPEX Operational Expenditure
OPI Operational Performance Improvement
OPL One Point Lesson
OPM Operational Production Model
OPR One Page Report
OpX Operational Excellence
ORP Oxidation Reduction Potential
OTIF On Time In Full
OU Operating Unit
OR Owners Representative
ORP Oxygen Reduction Potential
OS Operating System
OSW Outside Work
OSF Open Software Foundation
OSHA Occupational Safety & Health Administration
OSI Open Systems Interconnect
OTAP On Time Against Promise
OTAR On Time Against Request
OTE Overal Training Effectiveness
OTIF On Time in Full
OWL Organisatie Werknemers & Locaties
OWT Operator Working Time
PA(1) Process Automation
PA(2) Production Automation (HTS section)
PA(3) Public Affairs
PA&EE Process Automation & Electrical Engineering
PA&IT Production Automation & Information Technology
PAC Parent, Adult, Child
Pack. Mat Packaging Materials
PAH Poly Aromatic Hydrocarbons
PAM Plant Asset Management
PAP(1) Packaging Action Plan
PAP(2) Purchasing Action Plan
PAS Process Automation System
PAT(1) Periodic Acceptance Test
PAT(2) Pre-and After run Tank
PB Purchasing Board
PBC Process Control Engineer
PBE Process Breakthrough Engineer
PBT Pay Back Time
PBW Personal Computer
PC department Planning & Control (EFI)
P&C Production Cost Model
PCL Process Control Leader
PCM Project Coordination Meeting
PCM Perfect Customer Order
PCO(1) Plastic Closure Only
PCO(2) Predictive Condition Monitoring
PCM Production Control System
PCS Personnel Department
PD(1) Physical distribution
PD(2) Positive Displacement
PD(3) Price Data Base
PDCA Plan/Do/Check/List
PDB(1) Project Data Book
PD/BI Property Damage / Business Interruption
PDI Personnel Department International
PDM(1) Product Data Management
PDM(2) Physical Distribution Management
PDM(3 Project Data Management
PDPC Process Decision Program Chart
PDB Project Data Book
PDCA Plan Do Check Act
PDP Personal Development Plan
PDS Personal Draught System
PDXI Process Data Exchange Institute
PE(1) Population Equivalent (waste water)
PE(2) Process Engineering (HTS section)
PE(3) Project Engineer or Packaging Engineer
PERT Program Evaluation & Review Technique
PES(1) Poly Ether Sulphone
PES(2) Process Electrochemical Systems
PET Poly Ethylene Triaphthalate
PFC Procedure Function Chart
PFD Process Flow Diagram
pH concentration of Hydrogen ions
PI(1) Performance Indicator
PI(2) Process Information
PIA Production Information Architecture
P&ID(1) Process & Instrumentation Diagram
P&ID(2) Process and Instrument Diagram
P&L Profit & Loss
PID Proportional Integral Derivative
PIKE Pre Isomerised Kettle Extract
PIM Plant Information Management
PIMS Process Information Management System
PINT Purchasing Improvement Network Teams
PIP(1) Production Improvement Program
PIP(2) Purchasing Improvement Projects
PIP(3) Product Integrity Packaging
PIP(4) Partner Interface Process
PIS Purchasing Information System
PIT Process Improvement Team
PFM Port Folio Management
PF&RM Port Folio & Resource Management
PK Packaging
PKE Process Kaizen Engineer
PL Project Leader
PLC(1) Programmable Logic Control
PLC(2) Public Limited Company
PLM(1) Plant Lifecycle Management
PLM(2) Product Lifecycle Management
PLNM Performance Leadership into the New Millennium
PM(1) Project Manager
PM(2) Preventive Maintenance
PM(3) Production Management
PM(4) Planned Maintenance
P&M Plant and Machinery
PMA Project Management Agreement
PM&C Process Monitoring & Control
PMD Programmable Message Display
PML Project Materials List
PMM Purchasing Managers Meeting
PMR Project Management Reporting
PMS Personnel & Management Services
PMT Production Management Trainee
PMW Physiological Needs Satisfaction
PNS Practical Malting Workshop
PO(1) Packaging Operations (HTS section)
PO(2) Personnel Officer
PO(3) Purchase Order
P&O Personnel & Organisation
POE Packaging Operations Engineer
POETS Piss Off Early Tomorrow Is Saturday
POLIS Packaging Operations Line Information System
POM Perfect Order Metric
PONC Price of Non Conformity
POR Programme Of Requirements
POS Point Of Sale
POSM Point of Sale Material
POSIX Portable Operating System Interface
POV Point Of View
PP(1) Poly Propylene
PP(2) Production Planning
ppb parts per billion
PP&C Production Policy & Control
PP&CE section Project Planning and Cost Engineering
PP&L Projects, Proposals & Leads Document
PPDS Production Planning Detail Schedule
PPE Personal Protective Equipment
PPIS Product Packaging Information System
ppm parts per million
PPP Point-to-Point Protocol
PQ Progressive Quality (part of PKE)
PR(1) Personnel Request
PR(2) Public Relations
PR(3) Purchase Requisition
PRM Purdue Reference Model
PROFIBUS Process Fieldbus
PRP Pre-Requisite Programme
PS(1) Poly Styrene
PS(2) Project Services
PS(3) Problem Solving (part of PKE training)
PSI Pounds per square Inch
PSM(1) Process Safety Management
PSM(2) Product Service Management
PSO Process Simulation & Optimization
PSWG Packaging Specification Work Groups
PT(1) Project Team
PT(2) Passive TIme
PTD Project To Date
PTFE Poly Tetra Fluoro Ethylene (Teflon)
PTM Predetermind Time Method
PTO Purchase To Order
PTP Profitable-to-Promise
PU Pasteurisation Unit
PUG Partly Unmodified Grains
PUM Personeels Uitgifte Magazijn
PVA Poly Vinyl Alcohol
PVC Poly Vinyl Chloride
PVF Poly Vinyldene Fluoride
PVPP Poly Vinyl Poly Pyrrolidon
PMW Practical Malting Workshop
PWM Pulse Width Modulation
PWR Pressurized Water Reactor
QA Quality Assurance
QAM Quality Assurance Manager
Q&A Questions and Answers
QC Quality Control
QFD Quality Function Deployment
QMR Quarterly Management Report
QIM Quality Improvement Manager
QIR Quality Improvement Request
QM Quality Manager
QM Quality Maintenance
QM&A Quality Monitoring & Advice
QMR Quarterly Management Report
QR Quick Response
QS Quick Scan
QTM Quarterly Technical Meeting
Qualass Quality Assurance System
RACI Responsible, Accountable, Consulting, Informed
RBA Result Based Appraisal
RBM Risk Based Management
RBQ Recipe Based Quality
RCCP Rough Cut Capacity Planning
RCFA Root Cause Failure Analysis
RCM Reliability Centred Maintenance
RCM Regional Commercial Manager
RCRA Resource Conservation Recovery Act
RCSM Regional Customer Sales Manager
RDBMS Relational Database Management System
R&D Research and Development
R&R Repeatability & Reproducibility
REFPET Refillable PET
REM Regional Engineering Manager
RFC Remote Function Call
RFDC Radio Frequency Data Communications/Collection
RFI(1) Request For Improvement
RFI(2) Radio Frequency Interface
RFID Radio Frequency Identification
RFP Request For Proposal
RFQ Request For Quotation
RFV Radial Force Variation
RI&E Risico Inventarisatie en Evaluatie
RIP(1) Required Interaction Patterns
RIP(2) Rest In Peace
RIRO Random In Random Out
RISC Reduced Instruction Set Computing
RII Restricted Injury & Illness
RLL Relay Ladder Logic
RM Raw Materials
RMC Raw Material Committee
RO Reverse Osmosis
ROA Return On Assets
ROCE Return On Capital Employed
ROE Return On Equity
ROI Return On Investment
ROIC Return On Invested Capital
ROM Read Only Memory
RONA Return On Net Assets
RORO Roll On Roll Off
ROWOR Regeling Overplaatsing Wegens Organisatorische Redenen
ROS Return On Sales
RP Replenishment Planning
RPC(1) Regional Purchasing Conference
RPC(2) Remote Procedure Call
RPN Risk Priority Number
RPM(1) Revolutions per minute
RPM(2) Real-time Performance Management
RPO Real-time Process Optimization
RQL Reached quality level
RRP Resources Requirements Planning
RRT Range Reassorting Time
RSCM Regional Supply Chain Manager
RFM Regional Financial Manager
RSI Repetitive Syndrome
RSP(1) Realized Sales Proceeds
RSP(2) Relative Salary Position
RSP(3) Rules, Standards & Procedures
RT Real-time
RTCE Real time Concurrent Engineering
RTD(1) Ready To Drink
RTD(2) Resistance Temperature Detector
RTM Regional Technical Manager
RTOS Real-time Operating System
RTU Remote Terminal Unit
RTX Real-time Extension
RvB Raad van Bestuur (Executive Board)
RWC Rugby World Cup
S Saturation
SAC Sample Acceptance & Control
SAMA Scientific Apparatus Makers Association
SAP(1) Sandglab Aussicht Programm
SAP(2) Systems, Application and Products
SAP-PM Sandglab Aussicht Programm – Planned Maintenance
SAR Sodium Absorption Ratio
SARA Superfund Amendments and Re-authorization
SARS Severe Acute Respiratory Syndrome
SAT(1) Site Acceptance Test
SAT(2) Systematic Acceptance Test (Patras)
SBA Service Based Architecture
SBI Service Based Infrastructure
SBR(1) Strong Base (anion) Resin
SBR(2) Sociale Begeleidings Regeling
SBS Suggested Best Standard
SC(1) Steering Committee
SC(2) Supply Control
SCA Supply Chain Academy
SCADA Supervisory, Control and Data Acquisition
SCAN Standard Control & Accounting Network
SCC(1) Selection main Civil Contractor
SCC(2) Supply Chain Connectivity
SCE Supply Chain Execution
SCEM Supply Chain Event Management
SCM Supply Chain Management
SCMA Supply chain management architecture
SCOA Standard Chart Of Accounts
SCOR Supply Chain Operations Reference
SCP Supply Chain Planning
SCPI Supply Chain Performance Indicators
SCPM(1) Supply Chain Process Management
SCPM(2) Supply Chain Performance Management
SCQS Supply Chain Quick Scan
SCR Silicon Controlled Rectifier
SCRAP Symptoms Causes Remedies Actions Plan
SCS Supply Chain Services
SD Stores & Distribution
SDC Standard Direct Costs
SDLC Synchronous Data Link Control
SDS Supply Development & Support
SDWA Safe Drinking Water Act
SEC Specific Energy Consumption
SEDEX Supplier Ethical data Exchange
SERCOS Serial Real-time Communication System
SF Semi Finished Product
SFA Sales Force Automation
SFC(1) Shop Floor Control
SFC(2) Sequential Function Chart
SFO Statistiek voor Financiën der Ondernemingen
SGA Small Group Activity
SGP Specific Gas Production
SGS Societé Generale de Surveillance
SH Section Head
SHE Safety Health & & Environment
SHM Section Head Meeting
SHOW Standard Heineken Office Workspace
SI(1) Systeme Internationale
SI(2) Systems Integrator or Systems Integration
SI(3) Specific Improvement
SIAB Site In A Box
SIC Standard Industrial Classification
SIL Safety Integrity Level
SIS(1) System Installation Status
SIS(2) Safety Instrumented System
SIS(3) Short-Interval-Scheduling
SKR Stock Keeping Rate
SKU Stock Keeping Unit
SLA Service Level Agreement
SLC Single Loop Controller
SLDC Single Loop Digital Control
SLIP Serial Line IP
SM Site Meeting
SME Small & Mid-sized Enterprises
SMM Sulphur Methyl Methionine
SMP(1) Standard Material Prices
SMP Symmetrical Multiprocessing
SMS Selection Main Suppliers
SMT Surface Mount Technology
S&M Sales & Marketing
SMART Specific Measurable Acceptable Realistic Time depended
SMED Single Minute Exchange of Dies
SNAP Sensory Needs Analysis Program
SNMP Simple Network Management Protocol
SNP Supply Network Planning
SNTP Simple Network Time Protocol
SOAP Simple Object Access Protocol
SOC(1) Standard Operations Conditions
SOC(2) System on Chip
SoE Statement of Experience
SoftLogic PC-based Logical Control
SOP(1) Standard Operational Procedure
SOP(2) Sales & Operations Planning
SOPI Sustainable Operational Performance Improvement
SP Sourcing Plan
SPA Standard Production Assortment
SPC Statistical Process Control
SPM Spare Parts Management
SQC(1) Sensory Quality Control
SQC(2) Statistical Quality Control
SQL Structured Query Language
SRM Supplier Relationship Management
SRS Sustainability Reporting Scorecard
SS Suspended Solids
SSA Sub Saharan Africa
SSCC Serial Shipping Container Code
SSH Secure Shell
SSL Secure Socket Layer
STAMP Strategic Action Management Process
STEP Standard for the Exchange of Product model data
SUP Support (HTS department)
SVA Shareholder Value Analysis
SVI Sludge Volume Index
SVM Stichting Verpakking en Milieu
S/W Software
SWH Standard Working Hours
SWOT Strengths Weaknesses Opportunities Threats
SWP Standard Work Practice
SWS Self Work Sampling
3PL 3rd Party Logistic
3PP 3rd Party Parts Provider
3PS 3rd Party Service Provider
3YP Three Year Plan
26UP 26Million hls Under Pressure (Gripfinegroup 2001)
TA(1) Training Assistant
TA(2) Transactional Analysis
TAA Technical Assistance Agreement
TAR Tasks, Authorizations, Responsibilities
TAT Turn Around Time
TB Team Building
TBM Time Based Maintenance
TBO Team Based Organisation
TBP Transaction Based Payments
TBPM Time Based Process Mapping
TBQ Total Brewery Quality
TC(1) Technological Controller
TC(2) Training Consultant.
TC(3) Target Costing
T/C Thermocouple
TCN Third Country National
TCP/IP Transmission Control Protocol / Internet Protocol
TCO(1) Total Cost of Ownership
TCO(2) Total Clean Out
TCT Total Cycle Time
TD Technical Director
TDC Technical Documentation Center
TDS Total Dissolved Solids
TEAM Total Enterprise Asset Management
TFN Total Free Ammonia
TGIF Thank God It’s Friday
THM Tri Halo Methane
THttNL Taking Heineken to the Next Level
TI Turnover Index
TIB Tank In Box
TIC Total Inorganic Carbon
TIE Technical Information Exchange
TIG Tungsten Inert Gas
TIM Technical information manual
TIPO Total In Pack Oxygen
TIS Technical Information System
TKN Total Kjeldahl Nitrogen
TL Truckload
TLA Three Letter Abbreviation
TM(1) Technical Manager
TM(2) Top Management
TM(3) Transportation Management
TMLA Trade Mark Licence Agreement
TMPD Trans Membrane Pressure Drop
TMS Transportation Management System
TMU Time Measurement Unit
TNA Training Need Analysis
TNTC Too Numerous To Count
TO TPM in the office
TOC Total Organic Carbon
TOC Theory of Constraints
TOD Tank Out Door
TOP Technical and Office Protocol
TPA Third Party Activity
TPM(1) Total Productive Management (or Maintenance)
TPM(2) Technical Pool Meeting
TPM(3) Très Petite Motivation
TPM(4) Titus Plooij Management
TPR Temporary Price Reduction
TPS Transfer Pricing System
TQC Total Quality Control
TQM Total Quality Management
TRM Technical Reference Manual
TRS (OPI in French)
TS Translation Section
TS&A Trouble Shouting & Advice
TSCA Toxic Substance Control Act
TSS Total Suspended Solids
TQM Total Quality Management
T&T Tracking & Tracing
TTM Time To Market
TTR Time to Repair
TU Tyre Uniformity
TV TeleVision
TVC TeleVision Commercial
TVO Total Value of Ownership
TW Team Work
TWOB Thuis West Oost Best (packaging workshop held in Slowakia 2001)
UAF Unified Application Framework
UASB Upflow Anaerobic Sludge Blanket
UB Uitzendbrief (Letter of secondment)
UBBT Unfiltered Beer Buffer Tank
UBE Utilities & Brewing Equipment
UBMT Utility Bench Marking Tool
UC Uitzendcontract (Contract of secondment)
UCMS Utility Consumption Measuring System
UDDI Universal Description, Discover, and Integration
UE Utility Engineer
UEC Uniform Entrance Control
UEM Unified Enterprise Management
UF Ultra Filtration
UFF Unified Field Framework
UL Underwriters Laboratories
UML Universal Modelling Language
UMS Utility Monitoring System
UN United Nations
UPC Uniform Product Code
UPNP Universal Plug & Play
UPS Uninterrupted Power Supply
URL Uniform Resource Locator (internet)
USDA United States Department of Agriculture
USGS United States Geological Survey
USL Upper Specification Limit
UT Utilities
UV Ultraviolet
VA Value Added
VAI Nederlandse Voedingsmiddelen Industrie
VAN Value Added Network
VAR(1) Value Added Relationships
VAR(2) Value Added Reseller
VAS Value Added Services
VAT Value Added Tax
VBBA Vragenlijst Beleving en Beoordeling van de Arbeid
VBM Value Based Management
VBX Visual Basic custom control
VCA Value Chain Analysis
VCI Value Chain Initiative
VCS Visual Control System
VDU Visual Display Unit
VF Vacuum Fluorescent
VFA Volatile Fatty Acids
VFD Variable Frequency Drive
VGWM Veiligheid Welzijn Gezondheid en Milieu
VICS Voluntary Inter-Industry Commerce Standard Committee
VIP Very Important Person
VJ Video Jockey
VLR Volume Loading Rate
VLSI Very Large Scale Integration
VMI Vendor Managed Inventory
VOIP Voice Over Internet Protocol
VPN Virtual Private Network
VR Vendor Rating
VSD Variable Speed Drive
VTB Variety Trial Brewing
VTV Vergunning Tot Verblijf (final residence permit)
VUT Vervroegde Uit Treding
VVAL Vrienden Van Amstel Live
VVI Variable Voltage Inverter
VVVF Variable Voltage, Variable Frequency
WA Work Application
WABI Windows Application Binary Interface
WACC Weighted Average Cost of Capital
WAH Web Application Hosting
WAN Wide Area Network
WB Work Bench
WBF World Batch Forum
WBR Weak Base (anion) Resin
WBS Work Break Down Structure
WC(1) Water Column
WC(2) Water Closet
WCB World Class Brewing
WCE World Class Engineering
WCP(1) World Class Packaging
WCP(2) World Class Performance
WCM World Class Manufacturing
WCOP World Class Operational Manufacturing
WE Western Europe
WFA World Federation of Advertisers
WH Western Hemisphere
WHO World Health Organisation
WIP Work In Process
WIS What Is the Score
WM Warehouse Management
WMS Warehouse Management Systems
WO Work Order
WOCC Wholesale Operations Competence Center
WOP Wash Of Printing
WPT Work Place Training
WO Work Order
WOCC Wholesale Operations Competence Centre
WOBO World Bottle (invention by Dr. A.H. Heineken)
WOSA Windows Open Systems Architecture
WOW Worst of Worse
WPMF Work Process Management Facility
WPA Work Point Analysis
WSDL Web Services Description Language
WTP Water Treatment Plant
WUG Whole Unmodified Grains
WW Waste Water
WWTP Waste Water Treatment Plant
WWW World Wide Web
WYSIWYG What You See Is What You Get
XLN eXtra Long Neck
XLO Extra Long One way
XLR Extra Long Returnable
X-mas Christmas
XYZ eXamine Your Zip
YOY Year On Year
YTD Year To Date
ZAB Zero Air in Bottle
